DeaconFrost
[H]F Junkie
- Joined
- Sep 6, 2007
- Messages
- 11,582
We have one specific user who locks her account out several times a day. There's no rhyme or reason why. I've done remote sessions with her to assist in updating her password. I've cleared all cached credentials from Credential Manager. I've disabled every scheduled task that ran as her domain account. There's nothing showing in the event logs for any of her lockouts. We have Solarwinds monitoring in place that knows the lockout comes from her laptop (as opposed to her phone).
I'm completely at a loss for this, and several of us have tried with no luck. There's no pattern to the time in which she locks out.
Is there some kind of software I can load on her laptop that will give me some details, such as what applications or process is causing this to happen?
I'm completely at a loss for this, and several of us have tried with no luck. There's no pattern to the time in which she locks out.
Is there some kind of software I can load on her laptop that will give me some details, such as what applications or process is causing this to happen?