SOB! EVGA 850 G2 woes

M

mazeroth

Limp Gawd
Joined
Oct 2, 2015
Messages
506
I purchased a used EVGA 850 G2 about a month ago (mint) and installed it in a new build. Works great. Today, the computer won't turn on. Upon pressing the power button, the MOBO lights flick on for a split second, then nothing. I hooked a little 500w EVGA BR up temporarily, and it fired right up. Lovely.

Now, I bought with confidence because of EVGA's warranty that I've read so many great things about. Even back when shopping for a 1080 Ti used about a year ago, everyone raved about EVGA's warranty. Well, I went to their RMA site and it says I have to be the original purchaser, provide an original invoice, and then they will issue me an RMA. Did EVGA change their RMA policy? Am I screwed?

Thanks for any input.
 
mazeroth said:
I purchased a used EVGA 850 G2 about a month ago (mint) and installed it in a new build. Works great. Today, the computer won't turn on. Upon pressing the power button, the MOBO lights flick on for a split second, then nothing. I hooked a little 500w EVGA BR up temporarily, and it fired right up. Lovely.

Now, I bought with confidence because of EVGA's warranty that I've read so many great things about. Even back when shopping for a 1080 Ti used about a year ago, everyone raved about EVGA's warranty. Well, I went to their RMA site and it says I have to be the original purchaser, provide an original invoice, and then they will issue me an RMA. Did EVGA change their RMA policy? Am I screwed?

Thanks for any input.
Click to expand...

AFAIK, they changed it early in 2019 for video cards. I'd imagine that they also changed for PSU's around the same time. Any chance you can get the invoice from the seller?
 
0% chance. Was on Facebook marketplace, and after a transaction and the seller closing the listing, the messages disappear. I already looked.

I hate their RMA process. It says to contact them via e-mail at [email protected]. Ummm, then what? I put a bunch of information in the e-mail like name, serial number etc. You'd think, in late 2019, they'd have an online form where you enter information, then that info gets sent to them in a database, or even an e-mail. Nope, just a blank e-mail and type whatever. Unreal.

Wish me luck!
 
Call them or go to their forum and post your thread there. One of the mods will get you in contact with an rma associate. If they cant get you squared away no one can.
 
Wooshoo said:
Are there any transferable warranties these days?
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Doubtful. Scammers have made sure to exploit every support and warranty service to the fullest. It's why Amazon customer support now sucks and why honest consumers are treated like criminals when submitting RMA tickets.
 
viivo said:
Doubtful. Scammers have made sure to exploit every support and warranty service to the fullest. It's why Amazon customer support now sucks and why honest consumers are treated like criminals when submitting RMA tickets.
Click to expand...

There was a guy here awhile back that flagrantly flaunted his warranty abuse of I think a motherboard. He was given the honorary title of something like "known warranty abuser" and banned.
 
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