My pictures pretty much say it all. I have a new Westell 7500 modem/ router combo from Verizon. After over 20 hours on the phone I've realized Verizon tech support is a total waste of time. When I run a speakeasy speed test I can see that my downstream only downloads for a second then stops then starts for a second then stops. When i download updates for Adobe or Word etc. the data starts and stops all throughout the download. Uploading seems fine. It's just like your turning a faucet on and off while your trying to fill a glass of water... when its on, your getting full speed. But of course when it's off you're wasting time. I get a new Westell 7500 tomorrow, so I'll see how that goes.