Shattering Samsung Note 8 Showers Girl with Glass

Discussion in 'HardForum Tech News' started by FrgMstr, Mar 21, 2018.

  1. thesmokingman

    thesmokingman [H]ardness Supreme

    Messages:
    5,112
    Joined:
    Nov 22, 2008
    Geeze, looks like they improved the design flaw with the 8.
     
  2. TheOne&OnlyZeke

    TheOne&OnlyZeke 100% Irish

    Messages:
    10,325
    Joined:
    Jul 21, 2000
    So The Note 7 battery exploded...and now the Note 8 camera glass explodes
    Which one is more dangerous
    :D

    They better look after you with free goodies
     
  3. valkrien

    valkrien Limp Gawd

    Messages:
    271
    Joined:
    Mar 8, 2005
    I have an update to this incident. So, Samsung is taking the other route with this. They are refusing to cover any charges and even had the nerve to send me an invoice for 215.42. Needless to say, I'm filing a case with the court house Monday morning. Shame on Samsung. They are stating that "The damage was caused by misuse". So, apparently using the camera as designed and having it explode in someones face is misuse. And my favorite is that they changed the ticket to "out of warranty"...the phone is 5 months old...

    Ticket Number : 4147177357
    Warranty : Out of Warranty
    Product Information
    Model Number
    : SM-N950UZVATMB
    Serial Number : 351824091144566
    Product Symptoms : PHYSICAL DAMAGE COSMETIC HANDSET PHYSICAL DAMAGE / STD
    Previous Repair Cost
    Std. Repair Fee
    LCD Repair Fee
    PBA Repair Fee
    Subtotal
    Tax
    : $64.95
    : $0.00
    : $0.00
    : $64.95
    : $5.36 $70.31
    New Repair Cost

    Std. Repair Fee
    LCD Repair Fee
    PBA Repair Fee
    Subtotal
    Tax
    : $64.95
    : $134.05
    : $0.00
    : $199.00
    : $16.42 $215.42
    Total Amount Charged

    Shipment Total
    New Repair Total : $0.00
    : $215.42
    $
     
    Last edited: Apr 8, 2018
  4. cdr_74_premium

    cdr_74_premium [H]ard|Gawd

    Messages:
    1,579
    Joined:
    Oct 20, 2010
    Even before the whole exploding battery incident, I didn't have faith in Samsung for warranties. Had some issues with phones, TVs and whatnot. LG is better.