I was having the same problem on my machine. I finally figured out what was going on, I have a SATA DVD burner in my PC, and I had the SATA controller set for AHCI mode and the boot disk would always hang. I set the controller up in standard mode, was able to boot off the CD and flash my drives. Just remember to set it back to AHCI before booting back into your OS.because for some of us, the ISO burned to a cd won't boot.
yep, I got a drive from newegg today with firmware CC1GSo, CC1G is actually a factory-shipped updated Seagate drive? Initially I had thought CC1G was another firmware for those with drives of firmwares other than SD16, 17, and 18.
I believe there's an SD35 firmware that does not exhibit any of the freezing symptoms that SD1A addresses.
This is probably the normal response and the assumed risk whenever you try to do any kind of firmware flashing, if the upgrade is botched then you'll just have a very expensive paperweight on your hands.But I read that segate suggest not to update to 1H because it can cause the drive to go dead?
On my Seagate 1.5tB there is firmware SD35. I use the drive with a Eagle Tech w-series USB enclosure (Eagle Tech has two usb enclosures that can handle 1.5tB). When connected to a Linkstation NAS, and it is being accessed constantly (copying 200G back and forth between drives) there is no problem at all. (Drive formated XFS, btw.) However, after it it idles for a while, the USB unit thinks it's not there, runs the R/W light solid for a while, and the unit doesn't wake up. The Linkstation assumes it has been disconnected and it's unavailable; powering off and on is the only 'fix'. A Seagate 250G drive did not exhibit the same behavior in the same USB unit.I believe there's an SD35 firmware that does not exhibit any of the freezing symptoms that SD1A addresses.
You can check the specific part number by looking at the sticker; the risk here is that if the flash fails, you've got yourself a paperweight!On my Seagate 1.5tB there is firmware SD35. I use the drive with a Eagle Tech w-series USB enclosure (Eagle Tech has two usb enclosures that can handle 1.5tB). When connected to a Linkstation NAS, and it is being accessed constantly (copying 200G back and forth between drives) there is no problem at all. (Drive formated XFS, btw.) However, after it it idles for a while, the USB unit thinks it's not there, runs the R/W light solid for a while, and the unit doesn't wake up. The Linkstation assumes it has been disconnected and it's unavailable; powering off and on is the only 'fix'. A Seagate 250G drive did not exhibit the same behavior in the same USB unit.
Speaking to two different people (L1) at Seagate, they said that these drives ALSO have to be updated to SD1A firmware, and sent me the certificate # email that grants access to the download, which appears to be identical to that posted on the large server sites elsewhere in this message thread containing both a ISO and a format Boot Floppy program with the firmware.
Page says that "Upgrade file for Seagate ST31500341AS SD1A
Use for 9JU138 -300 and -336 part numbers only (firmware SD15 -SD19). DO NOT use on any other part number or firmware."
I obviously don't have SD15-19; and because I am currently backing up the 220G that was on the drive as a precaution, I am not even sure that I have the 300-336 part number..... obviously if it bricks, not being the 'very specific' issue. The call center seemed to be having a LOT of calls, and both L1 techs had to ask someone for information while I was on hold....not very confidence building, hence the backup. I'll post the results and the complete info for the drive when finished.
Please wait while we find an agent to assist you...
Hello. How may I help you?
SpeedyVV: Hello, I have 2 1.5TB drives with Firmware revision SD17. Where do I find the updated firmware?
SpeedyVV: I was told they have problems with my firmware
John F.: Hello
John F.: I will need Serial number for both of these drives
SpeedyVV: 9V---PC7 , 9VS---BN
John F.: Thanks one second, I have to verify the Products Number on both before I can give you the Firmware, so just one moment here
SpeedyVV: ok, thank you.
John F.: Serial 9V---PC7 Product 9JU138-300
Serial 9VS---BN Product 9JU138-300
John F.: Here is the procedure for both drives to update there Firmware's
John F.: Below you will find the instructions for redeeming the certificate number and downloading the firmware upgrade.
1. Go to the Certificate Validation URL on Seagate's website at: http://www.seagate.com/support/certificate.html
2. Enter the certificate number in the field provided on the website and click SUBMIT,
3. Follow the instructions for downloading the firmware below.
Your certificate number for your download is: <$23GS---DOM6>
(This code consists of 12 digits so please verify that you are using all characters listed.)
SeaTools Enterprise software will be needed to flash the firmware to your hard drive. It is available at:
SeaTools Enterprise requires the disc drive be attached to a non-raid SCSI card to test or flash firmware. Install the drive as a non-boot device on a non-RAID controller.
====Firmware upgrade instructions====
Seagate highly recommends that you do a complete system backup of any data on your hard drive prior to performing a firmware flash to ensure there is no chance of a loss of your data during the process. Seagate is not responsible for any data loss that may occur during or after your firmware upgrade.
1. Launch SeaTools.
2. Wait for SeaTools to scan for SCSI drives (approximately 30 seconds).
3. Click VIEW at the top and select ADVANCED.
4. Select your drive.
5. Click ADVANCED at the top and choose FIRMWARE.
6. Select the UPGRADE tab.
7. Click BROWSE and browse to the folder where you extracted the firmware file.
8. Click UPGRADE NOW.
DO NOT power down the server or the drive during this upgrade process.
If power is lost during a firmware upgrade, the drive will be destroyed. Wait until all drive LED
activity has ceased before powering off the drive.
The upgrade process should not take more than 3 minutes per drive.
if it aint broke dont fix itI'm a little confused after reading all of this. If I have a WHS that has 2 of these drives in it, but has been running rock solid and responsively for the last 2 + months, should I bother with the firmware update?
I got my drive from Dell a few weeks ago and mine has the Firmware CC1J.I had the drives with CC1G firmware. I found the CC1H update and did that. Since then, the drives have been awesome. One thing though, the firmware isn't the same for all 1.5TB's. You need to be VERY careful which firmware you chose. Unless you understand the difference...you could brick your drive.
What's the change from SD1A to SD1B? I'm not sure if SD1A is the problem firmware or just the example they're using for the detection app.FWIW, they now have a SD1B update and available without going through hell. See http://seagate.custkb.com/seagate/crm/selfservice/news.jsp?DocId=207931 or more direct, http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207957
I updated the six 1.5TB SD1A drives without issue but YMMV. Always a risk with firmware updates. This is NOT for drives with CC or LC firmware.
What's the change from SD1A to SD1B? I'm not sure if SD1A is the problem firmware or just the example they're using for the detection app.
Hmmm, I'm not experiencing either with my 1.5TB SD1A, and I use the drives constantly for streaming media and as installation sources for games and apps. I backup all my steam games to my server and rip any retail games. I thought the reason for SD1B was because SD1A had a chance to brick drives at the time of flash, and even then I couldn't find reports of it happening to 1.5TB. Only the smaller drives.The first issue was hanging drives (ncq + flush cache). Second issue was drives that go invisible on boot, forever. Not sure if SD1A covered them both or not.