SATA controller that supports hot swap+plug

Cerulean

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Hello! A friend has an HP Z820 and is trying to get a SATA PCI-E controller to work. The problem we encounter is that after BIOS POSTs and the motherboard's LSI storage controller initializes, we get a black screen with a blinking underscore. Attached is a photo of the box of the PCI-E controller we got - it's cheap. Any suggestions? This is for use with 5.25" drive bays for hot swap'n'plugging SATA SSDs and HDDs for video editing work on Windows in Adobe Premiere Pro, Adobe After Effects, and DaVinci Resolve.
 

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Is the boot order set for the correct drive to be primary? Adding new options sometimes messes up the order.
 
Checked boot order, it was correct and no new devices showed in the boot order list. OS SSD (SATA0) is first.
 
Does it boot if the card is removed?
If it does, have you tried it in a different slot?
Which slot is it in/what other slots are used?
 
The machine boots without the card.

I have tried every PCI-E slot available (3 slots to be exact).

An NVIDIA GeForce GTX 660 is in the first, top-most/closest to CPUs slot. None of the other slots are occupied.

BIOS is up-to-date.
 
k. is this without any drives connected? scoured the bios boot and sata settings?
 
Zero drives connected, scoured the BIOS boot and SATA settings.
 
Zero drives connected, scoured the BIOS boot and SATA settings.
disconnect the cables? since its pci-e check if there is anything in the bios for pci-e settings. then id try it in another system, it could be a dud or it could be the neutered hp bios not supporting it.
 
The Z820 has BIOS settings for slot setup, which can turn on or off specific slots themselves, or the ability of a particular slot to utilize the OROM of that particular card. Make sure you have that slot enabled, and OROM permitted.
 
Couple things:
1. Could just be a bad card.
2. Make sure to toggle off secure boot if it's an option in the BIOS.
3. Don't get hung up on this particular card; almost any SATA card will support hot-swap. Hell, your onboard mobo SATA ports support hot-swap; it's essentially baked into the SATA spec. For most mobo SATA setups, you can just plug in a new drive and then go to disk management and hit refresh and drives will appear. This is without even having any kind of hot-swap enclosure; you can literally plug and unplug SATA data and power cables while the system is powered on with no issues.
4. Related to #3, I'm looking at pictures online and the Z820 seems to have a shit-ton of SATA ports onboard; why do you even need an add-in PCIe card? I count 14 SATA ports onboard, presumably 8 of which are attached to the LSI 2308 and 6 of which are part of the Intel chipset.
 
Confirmed: HP Z820 onboard Intel storage controller supports hot-swap and hot-plug. HP user guide and tech sheets are outdated / do not list these as supported features.
 
Confirmed: HP Z820 onboard Intel storage controller supports hot-swap and hot-plug. HP user guide and tech sheets are outdated / do not list these as supported features.
so you got it workin the way you wanted?
 
3. Don't get hung up on this particular card; almost any SATA card will support hot-swap. Hell, your onboard mobo SATA ports support hot-swap; it's essentially baked into the SATA spec. For most mobo SATA setups, you can just plug in a new drive and then go to disk management and hit refresh and drives will appear. This is without even having any kind of hot-swap enclosure; you can literally plug and unplug SATA data

Heck you could do this with the old PATA interface as well.
It was just not physically designed with the safety feature of connecting ground pins first
 
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