Samsung LC32HG70QQUXEN broken

dpanic

n00b
Joined
Jun 13, 2020
Messages
1
Hi,

I bought 1y ago this peace of hardware.

I have permanent vertical blue line on right side of monitor, which first appeared 3days ago. I don't have guarnatee on item, as I bought it in Hungary and lost my tax receipt. So I have to fix it for myself.

Example:

vfdb3hnsap351.jpg
Permanent blue line



I have lines which occur ocasionaly, but they dissapear.



9du0r5iuap351.jpg
these lines dissapear after 10-30sec.



Did somebody had similar issue? If so, can you please share with me what was te problem?

I tried following:

  1. reset monitor settings
  2. change pc
  3. changed cables
  4. tried hdmi1, hdmi2, display port
  5. turn off for 1h
  6. changed refresh rate
  7. https://www.samsung.com/au/support/...interference-that-causes-lines-on-the-screen/ - tried official Samsung
 

Lordken

n00b
Joined
Jul 28, 2013
Messages
27
By "change PC" you mean tested with also different GPU (in that PC)? If GPU/cables OS and drivers were ruled out its probably monitor itself.
The second picture looks pretty bad...

btw did you buy at physical store or online? If online even if you lost your invoice they must have it in their system so i would try to talk to them, or even if brought physically you could perhaps prove purchase with credit card statement (if u didnt use cash) but i guess it depends how customer friendly that particular shop is...
 
Top