RTX 2080 Ti RMA Rate "Under 0.01%," GTX 1080 Ti Stock Almost Gone

Megalith

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Despite multiple alleged reports of NVIDIA’s RTX 2080 Ti failing spectacularly, Gamers Nexus’s board-partner contacts suggest there isn’t anything inherently wrong with how the $1,000+ GPUs were put together, as the amount of RMA requests have been typical and sitting at under 0.01%. Steve also notes that GTX 1080 Ti stock is dwindling, which is of little surprise to anyone who has been browsing the usual storefronts for a 2080 alternative.

Talking to all of our board partner contacts off-record, none of them have reported higher RMA requests than normally. We trust our contacts on these and spoke with nearly everyone in the market. The most common RMA reasons haven’t changed from previous generations, and actual RMA rate is exceptionally low right now. Some board partners are at under 0.01%, which is just because these devices are so new that no one has even had a chance to encounter serious problems yet.
 

SickBeast

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It sure makes you wonder who created the entire smoke screen and **** show, doesn't it? I have a pretty good idea, personally.
 

sleepybp

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.01% of the 1000 cards shipped?
that means only a few bad cards..... not bad.
 

Derangel

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AIB partners are just about as invested in pushing the newest products as nVidia. Certainly seems like more are failing than normal.

Regardless of actual rates this launch is a shit show.

"Seems like" is a really hard thing to quantify. Steve makes a good point in his video, 2080 ti buyers are more likely to be enthusiasts and as part of that are more likely to post on hardware forums or places like Reddit than the average person buying mid-range cards. Without solid sales numbers on these cards it is near impossible to make a call one way or the other. If GN's investigation shows all of these cards failing for the same reason, even if it is a normal or below-average RMA rate, it could still be troubling and something to keep an eye on.

Edit: Something else to consider as well. It's good that the hardware media picked up on the reports and are keeping users informed, but all the reporting does make everything feel like a bigger problem than it may turn out to be. Seeing it reported all over the place could cause a handful of reports to suddenly seem like a massive, wide-spread, problem that is effecting every card.
 
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his product launch is strange and confusing.

First of all, why is any Ti released along with the regular product right away? In this case, to drive up the price.

The 1080 was released like a year before the 1080Ti. It made sense.
Now it's like the 2080Ti is what the 2080 used to be in spirit, but because NV seems to need the money or can drive the price for lack of competition, they release what SHOULD be the 2080 as the 2080Ti and expect us to open our wallets in a major way.

I'm of the "screw it" variety, keeping my 1070 going on a new G-SYNC screen to deal with framerate dips and waiting another 2 years.
 

Aireoth

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"Seems like" is a really hard thing to quantify. Steve makes a good point in his video, 2080 ti buyers are more likely to be enthusiasts and as part of that are more likely to post on hardware forums or places like Reddit than the average person buying mid-range cards. Without solid sales numbers on these cards it is near impossible to make a call one way or the other. If GN's investigation shows all of these cards failing for the same reason, even if it is a normal or below-average RMA rate, it could still be troubling and something to keep an eye on.

Edit: Something else to consider as well. It's good that the hardware media picked up on the reports and are keeping users informed, but all the reporting does make everything feel like a bigger problem than it may turn out to be. Seeing it reported all over the place could cause a handful of reports to suddenly seem like a massive, wide-spread, problem that is effecting every card.

That is why I used the words seems like, I only use the polls here and really don't read too much news as it's just one big echo chamber (5000 articles for one event).

The reality is this launch has been a shit show. Nothing in stock for ti's over a month post launch, after being delayed a week, and still no sign of RTX features on SotTR. Maybe that will change come BF5's launch but my instincts say it won't.

2080's languishing on shelves as well, very little product movement at my local stores anyway.

Circling back, we have reports of failures, even in these very forums. What a mess. Any time someone says you need to redefine performance, they're shoveling it to you.
 
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iamjanco

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Must be the miners, eh?

2018-11-04_22-07-36.png
 

readeh

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0.01% ? Well I guess I must be really unlucky then :eek:
Had to send my EVGA 2080ti back, but I also had to send my EVGA 1080ti back at release.
I highly doubt they are telling the truth as it sounds almost impossible for any hardware having such low returns.
 

velusip

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.01% Is 1 in 10,000 - sounds bogus
Sounds "managed", especially considering all the control nVidia exhibits over their vendors. i.e. Highest binnings first, metrics only considering certain vendors, not counting cards that have not yet returned from distributors/PoS. Who knows.
 

velusip

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My new 1080 Ti will be arriving on Tuesday! Could not be happier with the purchase, glad I skipped this gen.
Nice. :)

Side note: I wonder if the low stock of 1080s is due to Walmart's latest venture.
 

Slade

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There seems to be stock showing up at least every week, not saying dozens, but at least accessible enough that I can walk into a store and pick it up. I think a lot of speculators tossing these in ebay.
 

NWRMidnight

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It is FE cards that are having the higher returns, most AIB cards have better coolers on them. Nvidia even admitted they are seeing issues cropping up, which means that it is above normal, otherwise they wouldn't be saying anything.
 

SickBeast

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It is FE cards that are having the higher returns, most AIB cards have better coolers on them. Nvidia even admitted they are seeing issues cropping up, which means that it is above normal, otherwise they wouldn't be saying anything.
What I am hearing is that it's 4% instead of the usual 2%. Not exactly the **** show that certain people would have you believe.
 

Imhotep

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This is from Tom's Hardware Germany. 2080 Ti FE. That is a bit hot with longevity in mind. They claim the connections/power traces run too close to the memory chips. Not enough layers on the pcb .?



Untitled.png
2080 Ti
 

SickBeast

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This is from Tom's Hardware Germany. 2080 Ti FE. That is a bit hot with longevity in mind. They claim the connections/power traces run too close to the memory chips. Not enough layers on the pcb .?



View attachment 117558 2080 Ti
Thanks for that. We are dealing with a new GPU on a new process with new memory using a new cooler. What could possibly go wrong, right?
 

encore2097

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Light launch with PVT boards in low volume at high prices. Fix issues and delay ramp up while clearing out exisiting stock. Its a win-win, more profit from early adopters and no need to write off existing models. Without an ATi competitor in high end they get to cruise. Nice strategy, kudos to nVIDIA exec team! Maybe I'll get some more stock.


Doubt anything will happen Nov. 6 but we'll see.
 

FrgMstr

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Hate to be this guy, but may I ask where 13% came from with any sort of statistical credence? How large is the sample size we are looking at (I know there are many members on [H])? And is it just the vocal people upset in forums created for enthusiasts or the majority? Do we have any sort of control for that? 13% seems insanely high to me and much more of an outlier than statistical relevence...
Go look at the poll linked? Think whatever you want to about it.
 

SixFootDuo

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I'm relieved to be honest. After $1300 dollars and a $950 dollar monitor.
 

FrgMstr

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Another very good point/observation...
Yeah, you guys are breaking down all sorts of crazy things that we never thought of. Think of it what you will, we just asked our community members some simple questions. To better understand people's' experiences, I would suggest reading the thread.
 

viper1152012

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.01 seems low.

I would think it would be closer to .05 since its a new launch.

Thankfully thats me in the safer 1080ti evga crowd.

;)
 

Meeho

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Yes, I trust Gamers Nexus reporting on possible Nvidia issues very much after that oh-so-standard NDA signing.

<0.01%?! It's as if they're covertly hinting at the opposite by stating such an absurdly low number.
 

Meaker

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As they said in the report, 0.01% because we are so early on. It's too soon to judge that number.
 

velusip

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Skimming through that RTX problem poll thread. I mean, sure it's a small sample set, and sure the [H] are going to be expecting more (and squeezing more) out of their kit than the average user, likely incurring more problems, but it does look more realistic thinking back to previous major product launches. Nuke brings up an interesting thought.

As they said in the report, 0.01% because we are so early on. It's too soon to judge that number.
Conveniently skewing these numbers affects charts (stock).
 

Slade

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I think the [H] poll requires a modification to the broken ones; you can't link what type of model got broken to which model broke.
 

alamox

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0.01% on how many sold ? And RMA of what AIB, especially that most reports are for founder edition not AIB.
Gonna have to wait to get to the bottom of this.
 
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