Sharp-eyed [H] reader Jorona noticed that, while playing Deus Ex: Mankind Divided, there was something extra special about Václav Koller the underground augmentation specialist. I'll give you a hint, look at his left arm.
It has been said that only those who are true of heart and noble of spirit can ever really see it. You must rededicate yourself to your pursuit of [H]ardness. It is an internal struggle for each of us. Persevere, and you may succeed.