I helped out a co-workers parents a little over a year ago with their PC. Their HD craped out, so I got them a new HD and reinstalled Windows 7 on the PC. Everything was good until a couple of days ago when the co-worker said his parents were having problems now after trying to do the "Free Windows 10 upgrade". I called the parents to see what was going on, and they said after doing the upgrade their keyboard no longer works and are also having some issues connecting to the internet.
I'm going to stop over there to look at it today after work. I know this isnt much info for me to post here. But I've never really used Windows 10 (maybe once just playing around while looking at someone's laptop, but nothing where I'd have a solid knowledge of it), so I figured that I'd check here to see if there are any known issues after the free upgrade or basic things for me to look for. It sort of sounds like they're having some kind of driver issues. But I'd think that the basic Windows drivers would be sufficient for any kind of keyboard that they have.
So just want to see if there is anything that I should look for right off the bat. And then if they are unhappy with Windows 10, is there an easy / reliable way to revert back to W7??
Thanks in advance.
I'm going to stop over there to look at it today after work. I know this isnt much info for me to post here. But I've never really used Windows 10 (maybe once just playing around while looking at someone's laptop, but nothing where I'd have a solid knowledge of it), so I figured that I'd check here to see if there are any known issues after the free upgrade or basic things for me to look for. It sort of sounds like they're having some kind of driver issues. But I'd think that the basic Windows drivers would be sufficient for any kind of keyboard that they have.
So just want to see if there is anything that I should look for right off the bat. And then if they are unhappy with Windows 10, is there an easy / reliable way to revert back to W7??
Thanks in advance.