Problem with Netgear N300 (WNR2000) not detecting internet correctly.

Discussion in 'Networking & Security' started by Mopower, Nov 9, 2016.

  1. Mopower

    Mopower Gawd

    Feb 13, 2006
    I work for a service provider and have had nothing but issues with these routers and only this model of Netgear router.

    Customers buy them all the time because they are the cheapest router Wal Mart sells.

    All of my DSL customers are connected to DSLAMs that are in layer 2 config. They are connected directly to a router that does the layer 3 DHCP server function. My modems are in bridge mode.

    Yet every time a customer hooks up one of these routers the Netgear Genie thinks the router is connected to another router and turns it into an access point. My customers are only allowed 3 public IP address so you can see how this is a problem.

    My question is why is it only the WNR2000 that does this? Literally every other router I've used does not do this including Netgears. They all detect the internet correctly and get a DHCP address and then pass private IP's to customer devices.

    Any ideas? I'm about ready to just ban this router from my network and tell customers we don't support it.