Heres the skinny... my mother in laws PC refuses to resolve web sites ....
I can type the IP address of web sites and that works fine...
NO viruses or spyware, fresh install of XP (about a week old)
If I goto the diagnostics of the dsl modem and check connections everything comes back fine...
dsl, PPPoE, DNS ... and if I send a ping request from within the firmware of the dsl modem it works good, but like i said previously if I use ping from the cmd line it doesn't work; unless i ping the IP address directly
I'm sorry if i'm not comunicating my problem well enough but if anyone has any ideas i would apreciate it
*note: the dsl modem has routing capabilities built in, also i would expect a problem with IE but the ping command doen't work either...
I've reset the dsl modem, created a new windows user account but nothing seems to work...
Thank you for your time...
I can type the IP address of web sites and that works fine...
NO viruses or spyware, fresh install of XP (about a week old)
If I goto the diagnostics of the dsl modem and check connections everything comes back fine...
dsl, PPPoE, DNS ... and if I send a ping request from within the firmware of the dsl modem it works good, but like i said previously if I use ping from the cmd line it doesn't work; unless i ping the IP address directly
I'm sorry if i'm not comunicating my problem well enough but if anyone has any ideas i would apreciate it
*note: the dsl modem has routing capabilities built in, also i would expect a problem with IE but the ping command doen't work either...
I've reset the dsl modem, created a new windows user account but nothing seems to work...
Thank you for your time...