that's fine. I've had packages missing for a week in december in years passed, that is my experience. We can differ.
USPS admits it is overwhelmed
So why is a package sent by two-day priority mail still not delivered nearly two weeks later – and where is the backup?
When 13News first contacted the U.S. Postal Service last week, a spokeswoman said "The Postal Service is not commenting on local situations."
She did, however, send a USPS statement that said "The Postal Service has experienced a considerable increase in package volume…We apologize for the inconvenience of late arriving packages and are working to minimize the impact to our customers."
A few days later, the U.S. Postal Service issued a much more sweeping warning on its website. That alert says "USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19."
On Wednesday, 13News spoke with two supervisors at local post offices who provided much greater insight about what's happening behind the scenes.
13News is not identifying the workers because they are not authorized to speak to the media. But their information provides USPS customers a much clearer picture of the challenges that post office workers are facing and the reasons their packages are not being delivered on time