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Dear Me (myself),
We have recently been informed that your PayPal Account received funds from
an account that has been associated with unauthorized credit card use.
Details of the transaction and this case are as follows:
Buyer's Name: ***************
Buyer's Email: ***************
Transaction Date: Nov 3, 2004
Transaction Amount: -$50.00 USD
Case #:*************
PayPal indemnifies sellers from chargeback liability resulting from a
buyer's unauthorized use of a stolen credit card and/or false claims of
non-shipment of goods for payments received through PayPal of up to
$5,000.00 USD per year when the following conditions are met:
1. The seller has a U.S., U.K, or Canadian Verified Business or Verified
Premier Account.
2. The seller ships to the buyer's address listed on the Transaction
Details page.
3. The seller can provide reasonable proof of shipping which can be
tracked. This documentation must show that you shipped to the address on
the Transaction Details page. (Most U.S. carrier companies, including the
U.S. Postal Service, offer this service.) For transactions $250.00 USD or
more in value, the seller also needs to provide proof-of-receipt in the
form of a signature from the recipient. Because comparable proof of
shipping is not currently available for electronically-delivered items, we
are currently unable to offer Seller Protection for digital goods and other
electronically-delivered items.
4. The seller accepted a single payment from only one PayPal account for
the purchase. (Multiple payments from different accounts for a single item
are a fraud indicator. Sellers should not accept such payments.)
5. The seller cooperates in resolving disputes by responding within a
specified timeframe. When a complaint occurs, the seller must provide
complete information within 7 days of a request from PayPal. However, if
PayPal is required by the credit card association to respond immediately to
resolve a reversal, sellers must provide the information within 3 days.
PayPal will indicate the response time required in the e-mail message sent
to the seller.
6. The seller ships within 7 days of receiving payment.
A hold has been placed on the transaction in question while we investigate
this case. To assist us in resolving this case, please click on the link
below and provide us with the requested information:
https://www.paypal.com/us/cgi-bin/websc...geback-view-details&cid=PP-067-692-159
Please provide your correspondence regarding this case within 72 hours via
the link provided above. Unfortunately, we may have limited recourse to
assist you further if your reply is received past this timeframe.
Thank you for your cooperation and we look forward to your reply. For more
information about the Seller Protection Policy, please review the User
Agreement.
Sincerely,
PayPal Chargeback Division
Please do not reply to this e-mail. Mail sent to this address will not be
received and therefore, not answered. For assistance, log in to your PayPal
account and click the "Help" link in the footer of any page. If your
inquiry is regarding a claim, log in to your PayPal account and go to the
Resolution Center.
I don't know why I got this email, and when they ask for some kind of hard evidence to prove that this is real I don't have any. I don't keep any logs of my deals online, after the people get the item I throw away the tracking number. Why did I get this and what can I do to keep from getting charged for something that I did 5+ months ago? I can't even remember what it was....
We have recently been informed that your PayPal Account received funds from
an account that has been associated with unauthorized credit card use.
Details of the transaction and this case are as follows:
Buyer's Name: ***************
Buyer's Email: ***************
Transaction Date: Nov 3, 2004
Transaction Amount: -$50.00 USD
Case #:*************
PayPal indemnifies sellers from chargeback liability resulting from a
buyer's unauthorized use of a stolen credit card and/or false claims of
non-shipment of goods for payments received through PayPal of up to
$5,000.00 USD per year when the following conditions are met:
1. The seller has a U.S., U.K, or Canadian Verified Business or Verified
Premier Account.
2. The seller ships to the buyer's address listed on the Transaction
Details page.
3. The seller can provide reasonable proof of shipping which can be
tracked. This documentation must show that you shipped to the address on
the Transaction Details page. (Most U.S. carrier companies, including the
U.S. Postal Service, offer this service.) For transactions $250.00 USD or
more in value, the seller also needs to provide proof-of-receipt in the
form of a signature from the recipient. Because comparable proof of
shipping is not currently available for electronically-delivered items, we
are currently unable to offer Seller Protection for digital goods and other
electronically-delivered items.
4. The seller accepted a single payment from only one PayPal account for
the purchase. (Multiple payments from different accounts for a single item
are a fraud indicator. Sellers should not accept such payments.)
5. The seller cooperates in resolving disputes by responding within a
specified timeframe. When a complaint occurs, the seller must provide
complete information within 7 days of a request from PayPal. However, if
PayPal is required by the credit card association to respond immediately to
resolve a reversal, sellers must provide the information within 3 days.
PayPal will indicate the response time required in the e-mail message sent
to the seller.
6. The seller ships within 7 days of receiving payment.
A hold has been placed on the transaction in question while we investigate
this case. To assist us in resolving this case, please click on the link
below and provide us with the requested information:
https://www.paypal.com/us/cgi-bin/websc...geback-view-details&cid=PP-067-692-159
Please provide your correspondence regarding this case within 72 hours via
the link provided above. Unfortunately, we may have limited recourse to
assist you further if your reply is received past this timeframe.
Thank you for your cooperation and we look forward to your reply. For more
information about the Seller Protection Policy, please review the User
Agreement.
Sincerely,
PayPal Chargeback Division
Please do not reply to this e-mail. Mail sent to this address will not be
received and therefore, not answered. For assistance, log in to your PayPal
account and click the "Help" link in the footer of any page. If your
inquiry is regarding a claim, log in to your PayPal account and go to the
Resolution Center.
I don't know why I got this email, and when they ask for some kind of hard evidence to prove that this is real I don't have any. I don't keep any logs of my deals online, after the people get the item I throw away the tracking number. Why did I get this and what can I do to keep from getting charged for something that I did 5+ months ago? I can't even remember what it was....
Perhaps you should reread your sig. 