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If you’ve got a Toughpad FZ-G1 tablet, you may want to check out the SKU list Panasonic has set up to identify whether your unit has a flawed battery pack that can lead to fires. The company is recalling 28 thousand batteries after 12 in North America, one in Japan, and one in Australia combusted. It sounds like the cause is extreme temperature, resulting in short circuit.
Owners of systems featuring the battery packs are advised to download a firmware utility from Panasonic’s website that reduces charging from 4.2 to 4.0 volts and lowers the peak operating settings of the accumulator. After the new firmware is applied, customers are asked to contact Panasonic using a special email address or by phone, which will then arrange them a new battery (no need to return the old one). As makers of portable electronics are trying to make their products thinner and lighter while increasing capacity of their batteries to prolong their autonomous life, the number of problems with batteries has increased in the recent years.
Owners of systems featuring the battery packs are advised to download a firmware utility from Panasonic’s website that reduces charging from 4.2 to 4.0 volts and lowers the peak operating settings of the accumulator. After the new firmware is applied, customers are asked to contact Panasonic using a special email address or by phone, which will then arrange them a new battery (no need to return the old one). As makers of portable electronics are trying to make their products thinner and lighter while increasing capacity of their batteries to prolong their autonomous life, the number of problems with batteries has increased in the recent years.