P8Z77-V Keyboard and Mouse not detecting

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Nielo TM

Gawd
Joined
Aug 27, 2006
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997
Received my Z77 mobo few hours ago but after few restarts I've noticed the keyboard and mouse failed to respond at times (simultaneously and separately)

I have updated the UEFI to the latest release and running Win8 Pro. Also the keyboard and mouse are plugged into the USB 2.0 ports
 
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What model of keyboard and mouse (include revision numbers) and also are you at stock speeds on the CPU and memory (DDR3-1600 or below)?

Also where are they failing to respond, during BOOT, the OS or both?

-Raja
 
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Mouse: MS SideWinder OEM SINGLE MOUSE (there's no model or rev no on the mouse itself). http://www.newegg.com/Product/Product.aspx?Item=N82E16826105093

Keyboard: Dell SK-8135 (Rev. A01)

CPU is set to stock fq and memory is running @ 1600MHz (XMP profile)

It first occurred during Windows 8 installation process (reinstalled windows 7-8 times and only occurred once). Then twice in windows (during login). I've disabled quick boot and so far no problems. Maybe that's the culprit since it forgoes USB initialization
 
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I see. I will get this off to HQ and see what they say.

-Raja
 
Hi Nielo,

Under the FAST-BOOT menu can you set "USB Full Initial" to "Full initial" instead of "Partial Initial". See if that sorts it.

-Raja
 
Update: I went into the UEFI cos I needed to disable the on-board audio and it failed to detect the mouse. Had to restart to for it to detect. So I guess the problem isn't confined to Windows.
 
Nielo TM said:
Update: I went into the UEFI cos I needed to disable the on-board audio and it failed to detect the mouse. Had to restart to for it to detect. So I guess the problem isn't confined to Windows.
Click to expand...

Have you set USB Full Initial to "Full Initial"? Your last message on this was a bit ambiguous when you said "disabled".
 
I've disabled quick boot. USB Initialization Options are only available when Quick Boot is enabled.
 
I see, I will report this back to HQ and see if they can get the mouse to replicate.




-Raja


EDIT: HQ found one of these mice in our warehouse. Tested UEFI build 1709, no issues so far...
 
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Funny enough I had similar problem 8 years ago. I forgot the motherboard model number but it wouldn't detect the Microsoft Intellimouse (it was an ASUS board designed for AMD Athlon XP). Managed to solve it by switching to Logitech.


I suppose I can live with the extra boot time.
 
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