Outlook 2010 wont update calendar

[Soldier101]

I have a new employee that I setup an account for.

I logged into exchange and gave the user permission to see our "Universal Calendar" which is our central public folder style calendar that allows them to see where everyone in the corporation is.

His says that it is unable to update.

Normally when this happens a outlook.exe /resetnavpane fixes it but I can not get this working for the life of me. This is also a brand new computer. Windows 7 Pro 64 bit with Outlook 2010. Exchange version is 2007.

 

[kevinksu]

have you tried the following?

1) new profile
2) run with safe mode
3) try his account on different machine

OL behaves very weird some time and never overlook the obvious.

my 2 cents