Outlook 2010/OWA 2013: is there a way to do an "All Folders" view of e-mail messages?

Discussion in 'General Software' started by Cerulean, May 11, 2014.

  1. Cerulean

    Cerulean [H]ardForum Junkie

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    Jul 27, 2006
    Greetings,

    Recently we have migrated an entire overseas division over from a very old computer system to brand new VDI/VMware-based system. This, of course, includes importing PSTs (POP3) into their Exchange mailboxes.

    What we're trying to do is find out if there are any missing e-mails ... by sorting by Received Date and scrolling down. Thing is, most of the users have dozens of folders. It would be impossible for us to find if they're missing e-mails like this unless we could get a view that would show all e-mail messages from all folders.

    I did try the Advanced Search with blank fields and selecting the mailbox + checking to search subfolders as well, but it concatenates the total number of results to some several dozen results, so this is no good.

    Any ideas? :(
     
  2. Cerulean

    Cerulean [H]ardForum Junkie

    Messages:
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    Joined:
    Jul 27, 2006
    Found the solution.

    In the left pane, click on Search Folders and then click on New Search Folder... from the context menu that pops up.

    Scroll down to the bottom of the Select a Search Folder list and select Create a custom Search Folder.

    Click on Choose.....

    Type in All Mail (or whatever you want) for Name.

    Click on Browse..., make sure the very first top-most item in the list -- should be your mailbox (ex. username@company.com) -- is checkmarked and that Search subfolders is also checkmarked. Nothing else needs to be checkmarked. Then click OK.

    Click OK again.

    You will receive a pop-up telling you that you haven't specified any criteria for this Search Folder. Just click Yes.

    Click OK again.

    It may take a few minutes for this Search Folder to populate, but once it is you can work with it. If you don't see a 'Received' column, you need to increase the width of the pane and then it will reveal more columns.