Hyper_Psycho
2[H]4U
- Joined
- Mar 26, 2002
- Messages
- 2,944
Hi everyone,
I have been on my aunt's computer for about an hour and did every possible thing to get the computer to work, but have failed.
She has an old Amd based Win XP computer. It freezes randomly, and won't let me install an anti-virus program.
I scanned the system with ad-aware, and found nothing malicious.
I did a check disk on both of the drives, and found no errors. It has two hard drives. One for the OS and the other with personal data. The personal data hard disk is about 12 years old, noisy, but still works.
She has had two people try to fix her computer. Doing so one uninstalled Avast, and tried to isntall the pay version. The other, screwed up the video driver and now it cannot run in the native rez.
All in all, the computer works fine, but just randomly freezes, even in Safe Mode. What would be the best way to diagnose the issue or find what's wrong. I looked at the event log and there were no error/warnings.
If you have any pro tips, I would love to hear them as I am stumped!
Thanks
UPDATE:
Looks like the 12 year old disk is dying. This has been the cause of all of the programs. The SMART program that I installed stopped reporting on the hard drive in 15 mins. Also, I would get a SMART error during bootup.
As for the video driver, the GPU is too old and does not support 1440x900.
I guess I'm just gonna have my Aunt move all the files to the primary drive, and then remove the old 3GB drive.
Thanks for all of your help!
I have been on my aunt's computer for about an hour and did every possible thing to get the computer to work, but have failed.
She has an old Amd based Win XP computer. It freezes randomly, and won't let me install an anti-virus program.
I scanned the system with ad-aware, and found nothing malicious.
I did a check disk on both of the drives, and found no errors. It has two hard drives. One for the OS and the other with personal data. The personal data hard disk is about 12 years old, noisy, but still works.
She has had two people try to fix her computer. Doing so one uninstalled Avast, and tried to isntall the pay version. The other, screwed up the video driver and now it cannot run in the native rez.
All in all, the computer works fine, but just randomly freezes, even in Safe Mode. What would be the best way to diagnose the issue or find what's wrong. I looked at the event log and there were no error/warnings.
If you have any pro tips, I would love to hear them as I am stumped!
Thanks
UPDATE:
Looks like the 12 year old disk is dying. This has been the cause of all of the programs. The SMART program that I installed stopped reporting on the hard drive in 15 mins. Also, I would get a SMART error during bootup.
As for the video driver, the GPU is too old and does not support 1440x900.
I guess I'm just gonna have my Aunt move all the files to the primary drive, and then remove the old 3GB drive.
Thanks for all of your help!
Last edited: