- Feb 11, 2009
Still nothing. I'm calling again tomorrow.
Already spent yours on [H]&B.They are full of shit. I just had one person tell me that they haven't sent out any checks. Obviously that's not correct, but they were doing everything they could to BS their way out of the call. So I've been going back and forth since the letter that requested receipts back in June. Pretty ridiculous.
Greedy green babies.
What retardation is this? I'm sure 99.9% of the people complaining here have a job. They are owed money that they haven't received from a case settle over a year ago. It is more about the principle at this point you fucking tool.
We have two records for Mr. ***: claim number *** and claim number ***. No claim was filed under claim number ***. Our records indicate that the original claim submission for claim number *** was deemed deficient and a Notice of Deficient Claim Form was mailed to him on ***.
When Mr. *** responded to the deficiency notice he did not provide proof of purchase as required. His claim, therefore, was denied.
Jeanne M. Chernila
Project Manager, Class Action Services
I don't understand what you mean by "...he did not provide proof of purchase as required." Your Notice of Deficient Claim Form says:
"Please provide the number of GeForce GTX 970 graphics chip(s) you are claiming and provide proof of purchase for each chip:"
Note the colon. It implies that what follows is the proof of purchase you require. Here's what follows and the information I provided:
Serial #: ***
Part #: ***
Device ID #: ***
It says nothing else about anything required. Also, here is the text from your own settlement site (www.gtx970settlement.com) regarding proof of purchase:
"...you may submit a Product Identification Number, which is the serial number, device identification number, part number, or other letters and/or digits embedded on the box, back, or bottom of each GPU that comprises its unique identification number, or that can be located by checking the settings for the GPU via software.
For example, your retail box contains a Serial Number (e.g., "0320615054579") and/or Part Number (e.g., "900-1G401-2510-000"), or these numbers may be printed on a white sticker that is affixed to your GTX GPU device. Alternatively, you may open your NVIDIA Control Panel software from the computer running your qualifying GTX GPU device, click "System Information" in the bottom-left corner, and provide the "Device Id" reported under the "Display" tab (e.g., "10DE 104A 35491458"). Any of these Proofs of Purchase would suffice, subject to any other eligibility requirements."
That's exactly what I provided, above, on your Notice of Deficient Claim Form, and on the original claim made via that site. ***In what way did I "not provide proof of purchase as required?"***
On the matter of that second claim number, I have no idea where it came from. Perhaps it was submitted directly from ***. But, if so, they never sent me anything about it.
I'm cross-posting this from the Nvidia forum
where I originally posted it....
Just in case anyone else here is running into the same problem, I'm updating this with some more information. On 09 January 2018, I sent another email off to:
asking them where's my check. After some internal routing, I just got the following reply from them (I've removed specific information):
I responded with the following:
So, if you haven't gotten your check from these people, write them at that email address and make sure they haven't just decided the proof of purchase they specified isn't really proof of purchase.
We are currently in the process of mailing checks. As you can imagine, they tend to go in "waves" or "rounds" of distribution. We just mailed out the second round, which we believe accounts for the bulk of the claims. We don't have a definite endpoint, but I expect that distribution will be fully complete in a matter of 1-3 months. The claims distribution process has taken longer than expected given the large number of claims submitted in this case, it takes some time to verify all the claims, prepare the checks, and create the physical mailings.
If you have any questions about the status of your claim, please contact KCC, the Court-appointed claims administrator. To clear up any possible ambiguity, we are with the law firm representing Plaintiffs. As is the norm in this industry, the Court appoints a third-party company that specializes in collecting claims, verifying them, and mailing checks. This means that we don't personally have your records on hand -- that's maintained with KCC. Their website is http://www.kccllc.com/. Their general number is (866) 381-9100. The number regarding the GTX 970 case is (844) 312-5253, but I'm not sure if that's staffed by live humans (the main number is),