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Official BenQ FP241W Thread !!! Info, Pictures, Reviews
- Thread starter Groto
- Start date
I would just like to thank everyone on this thread for all of the information that they have provided. It has been [Bpriceless[/B] in making a decision and has probably saved me at least a thousand dollars and a trip through tech support hell.
I agree. I ended up doing a lot of measuring, and talked my wife into the idea that 37" wasn't too huge... and went with the Westy 37w3 (should be her Wed... whoo hoo)... but this BenQ would have probably been my next choice if I had to stay with the 24" size. It does look like a great monitor, even though BenQ certainly could have handled the situation with a bit more elegance. I'm glad to see people are getting them fixed, and that the update seems to fix it up nicely. From everything I've read in this forum, this still looks like the best of 24" LCDs.
it has to be sent to benq for the firmware to be upgraded, if you try to do it yourself, you'll void your warranty.
consoleboi
Weaksauce
- Joined
- Dec 6, 2006
- Messages
- 78
It isn't user upgradable. They either need to train you how to do it, or do it themselves.
Here are your options:
1. Wait until 1:1 mapping versions are confirmed being shipped from the vendor that you are purchasing from.
2. Send your monitor to the depot of BenQ to get it upgraded.
3. Drop off your monitor at a local depot of BenQ to get it upgraded.
Here are your options:
1. Wait until 1:1 mapping versions are confirmed being shipped from the vendor that you are purchasing from.
2. Send your monitor to the depot of BenQ to get it upgraded.
3. Drop off your monitor at a local depot of BenQ to get it upgraded.
I quickly looked back and post 1609 on page 81 says that. That is just an example. I have been following this post and other area's on this monitor and I was under the impression that at least at one time there was an issue. Most likely caused by the 360 because alot of monitors/tv's had issues.
If this isn't the case or if it isn't the case anymore, that is great.
consoleboi
Weaksauce
- Joined
- Dec 6, 2006
- Messages
- 78
No it runs fine. I have this monitor and I have hooked up my xbox360 via component/vga cable.
However, I find component is too dark but the colours are much more vibrant.
VGA on the other hand has washed out colours but brighter.
This is a general issue with xbox360's vga output.
Take your pick.
Spoonie_G
Limp Gawd
- Joined
- Jan 10, 2007
- Messages
- 285
Hopefully the firmware fixes the limited (useless) PIP funtionality. I planned on using the BenQ as a TV/Computer monitor since it has "HDMI" and "Composite" inputs. The BenQ's PIP doesn't allow you to view "HDMI", Composite, DVI and even VGA on the PIP screen (WTF!), and lack of 1:1 means that whatever inputs you connect it to other than a PC will be distorted. I connected my DVD player to the BenQ's Component input. The picture was stretched so bad that it was laughable. Not to mention that I couldn’t even view the DVD in the PIP window. The BenQ doesn’t allow that.
If the Benq didn’t have such a great picture quality I would sell it and get another Gateway. The Gateway better serves my purpose with features that were actually though out before they were implemented.
If the Benq didn’t have such a great picture quality I would sell it and get another Gateway. The Gateway better serves my purpose with features that were actually though out before they were implemented.
consoleboi
Weaksauce
- Joined
- Dec 6, 2006
- Messages
- 78
If you have your computer hooked to the monitor, why are you not using the computer's dvd drive to watch your movies upscaeld and get non-stretch at the same time?
Quanticles
Limp Gawd
- Joined
- Feb 25, 2005
- Messages
- 139
It's not user upgradable because that would add to cost. It adds a few components but it also adds a lot of testing time.
Hi All,
just received this email from repairtech.co.uk:
<<<<<<<<<<<
Dear Sir,
I can confirm we will be performing the firmware upgrade on the FP241W monitor should this be required. To proceed with this service you will need to first contact our RMA hotline on 0207 216 00 39. They will take all of your details and advise you of the next step.
Should you have any problems please do not hesitate to contact me.
Kindest Regards,
Lauren Wright
BenQ Customer Account Manager
Tel: +44 (0) 871 855 31 67
Fax: +44 (0) 870 811 44 66
email: [email protected]
>>>>>>>>>>
So all UK forum members can now get the upgrade installed!!!
just received this email from repairtech.co.uk:
<<<<<<<<<<<
Dear Sir,
I can confirm we will be performing the firmware upgrade on the FP241W monitor should this be required. To proceed with this service you will need to first contact our RMA hotline on 0207 216 00 39. They will take all of your details and advise you of the next step.
Should you have any problems please do not hesitate to contact me.
Kindest Regards,
Lauren Wright
BenQ Customer Account Manager
Tel: +44 (0) 871 855 31 67
Fax: +44 (0) 870 811 44 66
email: [email protected]
>>>>>>>>>>
So all UK forum members can now get the upgrade installed!!!
Thanks for the process information. Can you tell me anymore? Will BFI need components or will that be a firmware update also?
I would just like to thank everyone on this thread for all of the information that they have provided. It has been [Bpriceless[/B] in making a decision and has probably saved me at least a thousand dollars and a trip through tech support hell.
Anyway, I have noticed the lack of high quality pictures on this thread so far,(no offense to anyone who has posted pictures on this forum, like I said, it is because of those that I purchased this monitor) and I feel like I should contribute in some way. Once I get my monitor, I will be taking some pictures with my Canon 30D (An 8 Mgpxl DSLR-a good camera) for the common good. I hope it will help. If anyone has any requests for images, let me know.I have a 360,original xbox,PS2,Gamecube, (N64 just in case someone is curious
Please, do not hesitate to, either pm me at this site with requests of items that havent had pictures taken of them yet.
Thanks again for everyone on this thread who has put in hours dealing with BenQ and tech support. Without the members in this forum, this fix would never have happened. Just goes to show that the power is still with the people. Thanks again.
I've also got one on order from NCIX... Although it seems to be stuck in their product availability stage (they have them in stock, so I hope they don't go out of stock)...
I'm concerned with the DVI issue people are talking about... When you get your--or when anybody gets their monitor from NCIX--monitor, can you let us know if you have DVI issues?
Thanks in advance... I'll post if I get mine before that...
Oh please. Opposed to paying shipping and waiting 3 weeks to those who don't live near a repair center?
I have an HDTV that has a user upgradeable firmware and the TV is stellar and affordable. IMO this display, and ALL displays for that matter, should have user upgradeable firmware. It would not add much of a cost, would reduce cost in labor at repair centers and reduce the total bullshit that people who pay (overpay IMO) for this monitor have to deal with just to get basic functionality that should have shipped with this LCD.
AMEN, MAN LAW!
thanks for the info, will have to give them a call and get it sorted asap, at least there is now some evidence that repairtech have the parts and have been trained to do the update
Thanks again for the information. We have few resources like you. Anymore information that you can give us will be appreciated.
Spoonie_G
Limp Gawd
- Joined
- Jan 10, 2007
- Messages
- 285
I do watch DVD's on my computer (no other choice). That wouldn’t address hooking up, say, a Cable Box or a DIRECTV HD receiver. I planned on being able to watch my DIRECTV (I have two Dtv boxes), in a PIP box while doing computer work. PIP doesn't work for HDMI or Composite on the Benq. I could use Component or S-video but then the picture would be low quality Standard Definition (I have an HD box), and would be stretched by the benq to 16:10. There isn't an excuse benq should have given PIP funtionality for all inputs, or at least one the HD inputs (Composite, HDMI).
Alpha-Leader
n00b
- Joined
- Jan 22, 2007
- Messages
- 13
I just bought this monitor 2 weeks ago from newegg and got it with the older firmware.
Do I need to call up the BenQ support line and jsut tell them that I need a firmware update?
Also has anyone else had problems with their warranty registration cards being returned to sender?
Do I need to call up the BenQ support line and jsut tell them that I need a firmware update?
Also has anyone else had problems with their warranty registration cards being returned to sender?
Spoonie_G
Limp Gawd
- Joined
- Jan 10, 2007
- Messages
- 285
1:1 doesn't work at all (not an option) unless you've had your firmware upgraded.
Can someone finally confirm that their "older" (prior Dec man. date) LCDs work as they should: no DVI sinal errors and such after the firmware upgrade. I know when everything is working people stop coming to the forum all together & posting their success stories - all we see are isolated problems. Please respond to confirm that your newely flashed LCD works without any problems!!!!
Quanticles
Limp Gawd
- Joined
- Feb 25, 2005
- Messages
- 139
Actually... Ferris23 is probably right. My 20 dollar router has user upgradable firmware - it would make sense if an 800 dollar display did too. They would need to take advantage of the USB connection I guess.
I'm not sure what BFI is, maybe I missed that one.
That's old news Cleve, look back a page or two
what i meant to say is that i thought ncix was receiving new production monitors with firmware already done from benQ but it seems ncix is taking care of firmware update themselves and therefore delaying slightly shipment of my monitor.
I also talked to NCIX today and they confirmed there was a delay in shipping, because they had to implement the firmware update...
1) Their in-house upgrade doesn't void the factory warranty does it?
2) What are the odds they'll test the DVI after the firmware update to confirm that it's working (hehe, before they ship it)...
Looking forward to hearing more information about everything...
Spoonie_G
Limp Gawd
- Joined
- Jan 10, 2007
- Messages
- 285
Call Benq @ 1-866-600-2367. I just got my RMA number. The place that will perform the update is about 30 miles away. I think that I'll just drive there and drop it off.
Also, I didn't register my monitor. The Benq rep asked for my serial number and then verified it.
P-MVA and S-PVA both suffer from the same kind of issues really, which is accute contrast and colour differences as you move away from the perpendicular view of the screen. In practice, it's not really noticeable to many users at all, and i doubt many owners of VA based screens ever even see this. If you've used a screen and did notice it, then avoid VA and look for S-IPS (nont without it's viewing angle anomalies though
) but most users won't see this as an issue i'd suggestQuestion for those (lucky few !) who have an 1:1 upgraded monitor:
Does the 1:1/aspect fix function on all inputs, or only through DVI & HDMI ?
I am planning on watching old fashion 4:3 cable TV through the S-Video input. Does anyone know if the update applies to all inputs ??
I am starting to regret selling my 2407WFP A03 - at least the PIP and aspect scaling worked flawlessly
PS. I am new to this forum - this thread is sooo long - is 106 pages normal, or is it a record
Does the 1:1/aspect fix function on all inputs, or only through DVI & HDMI ?
I am planning on watching old fashion 4:3 cable TV through the S-Video input. Does anyone know if the update applies to all inputs ??
I am starting to regret selling my 2407WFP A03 - at least the PIP and aspect scaling worked flawlessly
PS. I am new to this forum - this thread is sooo long - is 106 pages normal, or is it a record