Office 2010, 13, 16 KMS activation breaking after Windows 10 upgrade

[burritoincognito]

We're running into an issue where our Office KMS activations are breaking after we upgrade the systems from 7 to 10. It seems to act like the KMS server is no longer hosting KMS keys. It can access the server just fine, nothing's being blocked that we can see port-wise.


Anyone run into this before? We've done MAK keys to keep the users running, but that's not ideal.

 

[bigdogchris]

Are you doing in place upgrades to 10 or clean install? I have several 10 machines in test (from 7 and Office 10) and they are activating office 16 on KMS without issue. I'm curious if it's a config issue.

I know this may sound silly but check your DNS to make sure the vlk service record is still published correctly.

 

[burritoincognito]

yeah, that's correct. I think it's something with my KMS stuff for 2010. i just did a fresh install of 2010, and it was having issues as well.

We don't have many 2010 Standards out there (50-100) most are home and business, but I know we have a lot more than I want to deal with MAKs with.