About a week ago my friend's laptop suddenly wouldn't boot, got the generic error message "Disk read error has occurred." After trying various boot options, none of which worked, I decided to put the drive in an enclosure to see what was up. Windows detects the drive and assigns 2 drive letters, but doesn't show capacity. The first drive letter is Dell's recovery partition and is working fine, but when I try to open the other (main) partition I get the message that the disk needed to be formatted. I scanned it using OnTrack's EasyRecovery which I got for my own crash a year ago. The program reported lots of bad sectors and probable physical errors. I tried doing a raw recovery but with the errors the estimated time to completion climbed to over 4000 hours. One reason I think the problem may not be physical is that there is no problem with the recovery partition and another is that there are no unusual noises coming from the drive. Does anyone have any idea of what's wrong with the drive or how to get data off? EasyRecovery doesn't seem to be working and I don't want to cause further damage if its a physical problem. Also is there any way to find out for sure whether this is a physical problem?