Nintendo has been reported by the Norwegian Consumer Council for violating the EU’s right of withdrawal law, which allows consumers to get a refund on purchases made within 14 days. Nintendo does not allow for this in its eShop and has refused to comply. Valve, Sony, and EA have also received complaints due to their policies not fully adhering to the legislation. The NCC says it previously wrote to Nintendo asking for the platform holder to change its practices and comply with the rules. This led to nowhere however, and the NCC is now filing a formal complaint against all four companies. Director of digital services at the NCC, Finn Lützow-Holm Myrstad, said in a statement the breach of Norwegian and European consumer contracts "shows a lack of clarity by the four powerful gaming platforms."