He plans on making a video. I am sure GN wasn't phishing for this but they just happened to get screwed over a legit purchase.I wonder if, as stupid as this sounds, their RMA department has a quota where their employees get a bonus for denying a certain amount of returns. Or worse, their management outright tells them to deny a certain amount.
Sad part is, GN was never in danger of not getting their refund. Their platform will always win out. But it's the people who don't have a Million followers that get screwed. I hope GN lights them up in a video.