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Thought I would pass this on from the Consumerist. Funny thing is once this went public they did a 180 and are now sending her a replacement Thinkpad. 
http://consumerist.com/2012/06/newegg-installing-linux-on-your-computer-is-basically-the-same-as-breaking-it.html
http://consumerist.com/2012/06/newegg-installing-linux-on-your-computer-is-basically-the-same-as-breaking-it.html