Currently, we use MicroFocus Zenworks (ugh) for some of our helpdesk functions. We are looking to replace this. I was wondering if you guys have any suggestions on what is out there that serves our purpose?
Must-Haves
Hardware/Software Inventory
Ability to push software, software updates - being able to install any *.MSI, *.EXE, copying a file to a desktop, etc.
Niceties
Trouble-Ticket System
Remote Control, or at least a plugin option to utilize Bomgar Remote Desktop
Windows Patch Management
We have found Dell/EMC KACE which seems to suit our needs, but it is rather expensive. We would like to see if there are any other comparable softwares out there. Thanks.
Must-Haves
Hardware/Software Inventory
Ability to push software, software updates - being able to install any *.MSI, *.EXE, copying a file to a desktop, etc.
Niceties
Trouble-Ticket System
Remote Control, or at least a plugin option to utilize Bomgar Remote Desktop
Windows Patch Management
We have found Dell/EMC KACE which seems to suit our needs, but it is rather expensive. We would like to see if there are any other comparable softwares out there. Thanks.