NEC NaviSet - no DDC/CI detected on NEC 2490

T

tk-don

Limp Gawd
Joined
Jun 15, 2010
Messages
324
Hello all,

Maybe I should just have contacted Art on this forum about this question, but I figure this may need input from other users, as it might turn out not to be caused by my display. Anyways:

I'm using a thinkpad T60p laptop with the "Advanced Dock". I'm using the DVI output on the dock to connect to the DVI-D connector of my NEC LCD2490WUXi. The video card of the T60p is FireGL V5200, the same GPU as the X1600 Radeon. Catalyst driver version: 8.12 OS: Win 7 Pro.

I'm trying to get NEC's NaviSet software to work, but when launching the program, the monitor illustration always displays "NO DDC/CI MONITORS DETECTED".
In the Drop-down box, the 2490 has apparently been detected since it shows up in the list:


The DDC/CI setting in the advanced OSD of the 2490 has been set to "enable".

I have also tested using powerstrip and it extracted the EDID from the LCD2490WUXi flawlessly in real-time (i.e. not from registry). So DDC/CI does work?
Does anyone have any suggestion as to why NaviSet won't work?

The thing is... I really want to buy the SpectraView II package with a screen calibrator, but if NaviSet doesn't communicate with the monitor, SVII software likely won't do that either (?).

EDIT: This is a 2490 bought in Europe.
 
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The 8.12 Catalyst drivers are pretty old. You may want to try newer ones. I don't know if it will help, but it doesn't hurt to try.

I'm not sure if it will help to load the monitor driver as well, but it might.

LCD2490WUXI-BK Vista driver.

http://www.necdisplay.com/documents/Drivers/n249wui_vista.ZIP

Those might be the first things to try and see if NaviSet will work.
 
I also tried with the latest 10.2 (legacy driver pack), but no difference, I'm afraid. I have already installed the display driver.
Using Windows XP mode under Windows 7 doens't give me access to the monitor through DDC/CI it seems, so that's not an option either.

Could this have something to do about a malformed/incorrrect EDID of the 2490? Sometimes, Catalyst control center reports 1280x800 as the maximum supported resolution of the display, but powerstrip is just set to display 1920x1200 at 50 Hz. Somehow, I was never able to get 60 Hz working, but i thought it might have been caused by the fact that my laptop display is only 50 Hz (yes, natively). Any further thoughts?
 
The XP mode problem is expected, as I believe Virtual PC will obfuscate direct hardware access enough to make it a problem.

Is there any driver for the actual dock of the laptop? Maybe that might help....

Otherwise you could try the other DVI-I connector on the monitor. What type of connector is on the laptop directly? VGA?

This is another thing you could try, but no guarantees.

I'll try NaviSet tonight when I return from work on my 2490WUXi2 and 2690WUXi-BK to see if it works for me. If it doesn't that might be good, because SVII has worked without issue on both these screens. Neither of these is a "SpectraView" edition. I do remember having used NaviSet successfully on XP with the 2690 though, as I've owned that screen for over three years.

I've also been able to hardware calibrate my 2490WUXi2-BK with the latest 4.5.5/4.5.6 of Lacie's Blue Eye Pro.
 
Thanks for your suggestions, much appreciated.
Some progress: I can use NaviSet when using the VGA (15 pin) connector - no problem, it detects the display and lets me select brightness, contrast and whatnot.
Tried switching to the DVI-I port: NaviSet complains that DDC/CI is not available, just as before.

There's no driver for the dock, and on the laptop, there's nothing but a VGA connector (unfortunately).

I'll try to find a different DVI-DVI cable. The sad, sad thing is that the cable i'm currently using is a 5m Lindy premium gold DVI-DVI, and if this turns out to be the culprit (i.e. no DDC/CI connected internally), I'm really gonna get very mad :D
 
Using supplied DVI-D cable from NEC: Still doesn't work on either the DVI-I and DVI-D connectors.

One curious little thing. Here's the EDID details when using any of the DVI ports:

DVI:
Code: 
Monitor
  Model name............... LCD2490WUXi
  Manufacturer............. NEC
  Plug and Play ID......... NEC66D0
  Serial number............ n/a
  Manufacture date......... 2009, ISO week 9
  Filter driver............ None
  -------------------------
  EDID revision............ 1.3
  Input signal type........ Digital
  Color bit depth.......... Undefined
  Display type............. RGB color
  Screen size.............. 520 x 320 mm (24,0 in)
  Power management......... Active off/sleep
  Extension blocs.......... 1 (CEA-EXT)
  -------------------------
  DDC/CI................... Not supported

Color characteristics
  Default color space...... Non-sRGB
  Display gamma............ 2,20
  Red chromaticity......... Rx 0,639 - Ry 0,342
  Green chromaticity....... Gx 0,290 - Gy 0,615
  Blue chromaticity........ Bx 0,146 - By 0,072
  White point (default).... Wx 0,313 - Wy 0,329
  Additional descriptors... None

Timing characteristics
  Horizontal scan range.... 27-70kHz
  Vertical scan range...... 49-61Hz
  Video bandwidth.......... 150MHz
  CVT standard............. Not supported
  GTF standard............. Not supported
  Additional descriptors... None
  Preferred timing......... Yes
  Native/preferred timing.. 1280x720p at 60Hz (16:10)
    Modeline............... "1280x720" 74,250 1280 1390 1430 1650 720 725 730 750 +hsync +vsync
  Detailed timing #1....... 1280x720p at 50Hz (16:10)
    Modeline............... "1280x720" 74,250 1280 1720 1760 1980 720 725 730 750 +hsync +vsync

Standard timings supported
     640 x  480p at  60Hz - IBM VGA

EIA/CEA-861 Information
  Revision number.......... 1
  IT underscan............. Not supported
  Basic audio.............. Not supported
  YCbCr 4:4:4.............. Not supported
  YCbCr 4:2:2.............. Not supported
  Native formats........... 0
  Detailed timing #1....... 720x480p at 60Hz (16:10)
    Modeline............... "720x480" 27,000 720 736 798 858 480 489 495 525 -hsync -vsync
  Detailed timing #2....... 720x576p at 50Hz (16:10)
    Modeline............... "720x576" 27,000 720 732 796 864 576 581 586 625 -hsync -vsync

CE speaker allocation data
  Channel configuration.... 2.1
  Front left/right......... No
  Front LFE................ Yes
  Front center............. No
  Rear left/right.......... Yes
  Rear center.............. No
  Front left/right center.. No
  Rear left/right center... No
  Rear LFE................. No

Report information
  Date generated........... 26-09-2011
  Software revision........ 2.60.0.964
  Data source.............. Real-time 0x0021
  Operating system......... 6.1.7601.2.Service Pack 1

Raw data
  00,FF,FF,FF,FF,FF,FF,00,38,A3,D0,66,01,01,01,01,09,13,01,03,80,34,20,78,2A,A6,A5,A3,57,4A,9D,25,
  12,50,54,20,00,00,01,01,01,01,01,01,01,01,01,01,01,01,01,01,01,01,01,1D,00,72,51,D0,1E,20,6E,28,
  55,00,06,44,21,00,00,1E,01,1D,00,BC,52,D0,1E,20,B8,28,55,40,06,44,21,00,00,1E,00,00,00,FD,00,31,
  3D,1B,46,0F,00,0A,20,20,20,20,20,20,00,00,00,FC,00,4C,43,44,32,34,39,30,57,55,58,69,0A,20,01,AE,
  02,01,04,00,8C,0A,D0,8A,20,E0,2D,10,10,3E,96,00,06,44,21,00,00,18,8C,0A,D0,90,20,40,31,20,0C,40,
  55,00,06,44,21,00,00,18,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,9A

VGA:
Code: 
Monitor
  Model name............... LCD2490WUXi
  Manufacturer............. NEC
  Plug and Play ID......... NEC66CF
  Serial number............ XXXXXXXXXXX
  Manufacture date......... 2009, ISO week 9
  Filter driver............ None
  -------------------------
  EDID revision............ 1.3
  Input signal type........ Analog 0.700,0.300 (1.0V p-p)
  Sync input support....... Separate, Composite, Sync-on-green
  Display type............. RGB color
  Screen size.............. 520 x 320 mm (24,0 in)
  Power management......... Standby, Suspend, Active off/sleep
  Extension blocs.......... None
  -------------------------
  DDC/CI................... Supported
  MCCS revison............. 2.0
  Display technology....... TFT
  Controller............... Not specified
  Firmware revision........ Not supported
  Active power on time..... Not supported
  Power consumption........ Not supported
  Current frequency........ 16711,68kHz, 0,00Hz

Color characteristics
  Default color space...... Non-sRGB
  Display gamma............ 2,20
  Red chromaticity......... Rx 0,639 - Ry 0,342
  Green chromaticity....... Gx 0,290 - Gy 0,615
  Blue chromaticity........ Bx 0,146 - By 0,072
  White point (default).... Wx 0,313 - Wy 0,329
  Additional descriptors... None

Timing characteristics
  Horizontal scan range.... 31-94kHz
  Vertical scan range...... 50-85Hz
  Video bandwidth.......... 210MHz
  CVT standard............. Not supported
  GTF standard............. Not supported
  Additional descriptors... None
  Preferred timing......... Yes
  Native/preferred timing.. 1920x1200p at 60Hz (16:10)
    Modeline............... "1920x1200" 193,250 1920 2056 2256 2592 1200 1203 1209 1245 -hsync +vsync

Standard timings supported
     720 x  400p at  70Hz - IBM VGA
     640 x  480p at  60Hz - IBM VGA
     640 x  480p at  67Hz - Apple Mac II
     640 x  480p at  72Hz - VESA
     640 x  480p at  75Hz - VESA
     800 x  600p at  56Hz - VESA
     800 x  600p at  60Hz - VESA
     800 x  600p at  72Hz - VESA
     800 x  600p at  75Hz - VESA
     832 x  624p at  75Hz - Apple Mac II
    1024 x  768p at  60Hz - VESA
    1024 x  768p at  70Hz - VESA
    1024 x  768p at  75Hz - VESA
    1280 x 1024p at  75Hz - VESA
    1152 x  870p at  75Hz - Apple Mac II
    1280 x 1024p at  60Hz - VESA STD
    1400 x 1050p at  60Hz - VESA STD
    1280 x  720p at  60Hz - VESA STD
    1360 x  765p at  60Hz - VESA STD
    1440 x  900p at  60Hz - VESA STD
    1600 x 1200p at  60Hz - VESA STD
    1680 x 1050p at  60Hz - VESA STD
    1920 x 1200p at  60Hz - VESA STD

Report information
  Date generated........... 26-09-2011
  Software revision........ 2.60.0.964
  Data source.............. Real-time 0x0011
  Operating system......... 6.1.7601.2.Service Pack 1

Raw data
  00,FF,FF,FF,FF,FF,FF,00,38,A3,CF,66,01,01,01,01,09,13,01,03,0E,34,20,78,EA,A6,A5,A3,57,4A,9D,25,
  12,50,54,BF,EF,80,81,80,90,40,81,C0,8B,C0,95,00,A9,40,B3,00,D1,00,7D,4B,80,A0,72,B0,2D,40,88,C8,
  36,00,06,44,21,00,00,1C,00,00,00,FD,00,32,55,1F,5E,15,00,0A,20,20,20,20,20,20,00,00,00,FC,00,4C,
  43,44,32,34,39,30,57,55,58,69,0A,20,00,00,00,FF,00,39,32,31,30,30,33,38,33,59,42,0A,20,20,00,63
Is it normal that the Native/Preferred timing and detailed timing #1 is 1280x720 only, when using DVI? Could this cause all the confusion? And is it nowmally what the EDID ought to be, when using the DVI ports?
 
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No, neither the timing (1280x720@60hz preferred) nor the DDCI/CI not supported are correct.

I just ran SoftMCCS and it shows both my 2690 and 2490Wuxi2 as DDC/CI supported and 1920x1200@60hz are supported. I'm using a Radeon 5870 on my PC.

I also tried it with my 3008WFP and it also shows DDC/CI supported.

It might be whatever intermediate controller is converting the laptop to DVI is not DDCI/CI compatible or passing through DDC/CI. I can't vouch for what kind of results SVII would give you over VGA.

I can vouch that it will work, though.

Obviously I can't support the use of any other cable than a $100.00 3 foot single-link DVI-D monster cable ;)
 
tk-don said:
Is it normal that the Native/Preferred timing and detailed timing #1 is 1280x720 only, when using DVI? Could this cause all the confusion?
Click to expand...
I vaguely remember this happening when a certain option was changed. I just checked the manual to refresh my memory, and I think it happened when the "HDCP Content" option was enabled in the advanced menu (#7). If I remember correctly, the 2490 supports HDCP regardless of the option, so that option should be disabled when using it with a computer. See if that helps.
 
ToastyX said:
I vaguely remember this happening when a certain option was changed. I just checked the manual to refresh my memory, and I think it happened when the "HDCP Content" option was enabled in the advanced menu (#7). If I remember correctly, the 2490 supports HDCP regardless of the option, so that option should be disabled when using it with a computer. See if that helps.
Click to expand...

Turned it on with the 2690Wuxi and it showed the same issue as tk-don, but it also went to 1280x720 and wouldn't go any higher.

Hopefully it helps. Good call.
 
Woohoo, success!
Setting HDCP Content to off fixed the issue - NaviSet now works as expected. I must have enabled it at some stage. The EDID information also became the same as when using VGA.

Thanks a lot for all the help. Wonder why this HDCP content setting must be so different. They appear to be stored in a HDCP controller and separate from the rest of the system, but still... :)
 
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