I gave you a week of false hope - guilty and I apologize. I did try to help, just couldn't get to the answer you wanted. I offered you a refund option if you opened the box and made sure there are no other problems. You refused. I wanted to avoid complications *after you open the box. You demanded a refund immediately, you wanted everything your way, on your terms. I spoke with KMPKT, who resides in Canada. When Canada Post delivered, you had to pay the absurd import fee on the spot - the high import fee should have jump out immediately. If you notify us then, the issue could have been addressed. By paying the wrong import fee, and then trying to challenge it, you have complicated the situation. Even at this point, your can still file a complaint with CBSA. As Necere said on Reddit, We've shipped many cases to Canada over the past 4+ years and have never had an issue like this. It's also a bad precedence to clean up mistakes made by others and doing so will bankrupt us shortly. I tried to help you on a problem not of our own doing. You antagonized over email, try to blackmail us, when that didn't work, posted on public forums to extort us. We don't respond well to being antagonized, hustled, blackmail or extorted, and technically it's not even our fault. We extended an olive brach, you burned the bridge to the ground.