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So I ran into a very puzzling situation this weekend, and I'm wondering if anyone has any theories as to what may have happened. I have one, but it has huge holes in it...
This weekend, overnight (with no weather events, such as a storm), both my Cable Modem (a Ubee model, model number escapes me at the moment, but I can get it later) and my TP Link Archer C5 both died on me. They were hooked in to a surge protector (not just a power strip) with a few other devices, none of which are showing any signs of a surge or power spike.
Both devices do "power on", but that's about the end of where they work correctly.
The modem would only function for about 2 minutes after a reboot, after that, no connection could be made. This was checked with a wired connection, with multiple latops, and consistently, around 2 minutes after a reboot, connection was lost every time.
The router was a bit different..... it would also power up, and broadcast both 2.4 and 5 G signals, but would not issue IP addresses to wireless devices or even wired devices. The 192.168.0.1 IP address would also not get me to the router gateway, even after soft and full resets. I unplugged it for about 30 minutes to both let any residual power fade, and let it cool down if there was a potential heat issue. When powered back up, wireless devices would be allowed to connect to the router, but not allowed to connect to the internet. Wired devices were also not allowed to connect to the internet (this is post getting a new modem that finally maintained connection), but they were finally able to access the router's IP gateway. Changing the settings in the router IP setup did nothing, even after attempting to go through a full setup after a Factory Reset and Firmware flash.
My question I guess is, what the hell would do this? I thought maybe a power spike through the cable line took out the modem, but that doesn't explain why the router went out. Other devices wired into the router are also fine... I'm at a bit of a loss, but I really just want to do what I can to prevent this from happening again....
This weekend, overnight (with no weather events, such as a storm), both my Cable Modem (a Ubee model, model number escapes me at the moment, but I can get it later) and my TP Link Archer C5 both died on me. They were hooked in to a surge protector (not just a power strip) with a few other devices, none of which are showing any signs of a surge or power spike.
Both devices do "power on", but that's about the end of where they work correctly.
The modem would only function for about 2 minutes after a reboot, after that, no connection could be made. This was checked with a wired connection, with multiple latops, and consistently, around 2 minutes after a reboot, connection was lost every time.
The router was a bit different..... it would also power up, and broadcast both 2.4 and 5 G signals, but would not issue IP addresses to wireless devices or even wired devices. The 192.168.0.1 IP address would also not get me to the router gateway, even after soft and full resets. I unplugged it for about 30 minutes to both let any residual power fade, and let it cool down if there was a potential heat issue. When powered back up, wireless devices would be allowed to connect to the router, but not allowed to connect to the internet. Wired devices were also not allowed to connect to the internet (this is post getting a new modem that finally maintained connection), but they were finally able to access the router's IP gateway. Changing the settings in the router IP setup did nothing, even after attempting to go through a full setup after a Factory Reset and Firmware flash.
My question I guess is, what the hell would do this? I thought maybe a power spike through the cable line took out the modem, but that doesn't explain why the router went out. Other devices wired into the router are also fine... I'm at a bit of a loss, but I really just want to do what I can to prevent this from happening again....