MSI Monitoring Your Motherboard

O

osrk

[H]ard|Gawd
Joined
Jan 10, 2003
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I got this email from the MSI support forum. I don't know if it's true or not but it's pretty creepy.

The MSI-forum and MSI-support team are fed-up with explaining you what can be found in the manual.
I mean, come on, how hard is it to read a manual?

They are printed on paper so you see them.

We have been talking to MSI for a couple of years and came up with a solution.
It has been implemented on a few boards for some time and with big success.
It had various names, like CoreCenter (1st gathering tool) upto DrMOS (fully automatic)

Some of you noticed because Windows wanted you to install a driver, but you couldn't find the manufacturer.
On AMD systems this was called the Away-driver.

What you didn't know is this, this driver activates the RTFM-chip. (Re-Turn inFormation to Manufacturer chip)
It means it can detect if you read a manual as well stores the parameters you have set in the BIOS.
As soon as you start Windows we are informed about your settings and manual readings.

As we have been monitoring peoples behavior for some time and combined those with the RMA information from returned boards.
At the same time monitoring questions on the forum and matched the IP's.
We have made a discovery.

A lot of RMA is unneeded and unwanted, many happens due to user mistakes, numbers show that 90% of the RMA is OC people killing boards and
newbies connecting the wrong connectors or insert parts that should not be inserted.
Or simply forget to remove standoffs or CPU-power.
MSI plans on tackles those numbers, and the RTFM-chip will give a readout of what you have done when it did post or attempted to post!

Checking on you isn't new, Homeland-security done this ever you installed XP-SP3 or above, but their info in encrypted so useless to MSI.
So MSI decided to ban people from support, RMA and the forum who has done the damage themselves or didn't read the manual the first of next month.
We know who you are, and we have gathered enough information via our RTFM-chip.

The only question is, should MSI continue to do this? As some information is real bad.
Will this hurt your relation towards MSI products?

Please let us know, as we have to talk to MSI management the first of next month and make them decide what to do with the information.

To unsubscribe from these announcements, login to the forum and uncheck "Receive forum announcements and important notifications by email." in your profile.

You can view the full announcement by following this link:

http://forum-en.msi.com/index.php?topic=136806.0

Regards,
The MSI HQ User to User Forum Team.
Click to expand...


Eek, another reason to stay away from MSI.
 
The tone of the email doesn't even look like something a company interesting in keeping customers would allow. Much less the content.

edit: reading that, the admin of the forum must have been knocked clear off his rocker to send that out.
 
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Haha,

This has to be a joke. An "RTFM" chip that can somehow detect if you read the manual? Even the name is a joke! The driver can return data to the manufacturer over the internet, somehow magically avoiding firewalls? Being spied on by Homeland security since XP? Probably an early April Fool's joke.

darkmatter08
 
Well if you're a motherboard killer or a RMA scammer than it's cause for worry.

If manufactures can diagnose motherboard issues from their facility, it could cut down on the amount of RMAs they have to deal with and no down time for the consumer. The problem is that everyone has classified information they need to protect. If they could perform this with customer consent and without the HDDs connected, it could be a highly useful tool.
 
By my estimate at least 80% of those posting on the MSI thread think such a chip exists. Such statistics kind of validates the post :)
 
Checking on you isn't new, Homeland-security done this ever you installed XP-SP3 or above
Click to expand...

Proof?

i thikn it is BS as said, maybe someone read the paper manual? or downloaded a PDF from a site and read it elsewhere.

this could be easily discovered, someone just has to log their Inet access through their routers and see what packets are sent and to where.

Also, how can they give you crap for overclocking when MSI themselves provide you the tools to do so....they should not allow settings that could damage the mobo.
 
with all the drm crap floating around this really wouldnt suprise me. its the same kinda bullshit we keep getting shovelled. manufacturers violate my rights again please....if its not a game its something else. id never buy an msi board or any other product that was drm dependent.
 
obviously a joke....but a terrible one at that and frankly I'd be surprised if he's admin of the site much longer. I joined that forums years ago and had forgotten all about it, and got the email out of the blue.
 
Yeah, it's obviously a joke. Maybe today is his last day and he's just trying to get a little 'revenge' on MSI? I have a hard time believing MSI, as a company, condones this ridiculous "joke."
 
darkmatter08 said:
Haha,

This has to be a joke. An "RTFM" chip that can somehow detect if you read the manual? Even the name is a joke! The driver can return data to the manufacturer over the internet, somehow magically avoiding firewalls? Being spied on by Homeland security since XP? Probably an early April Fool's joke.

darkmatter08
Click to expand...

RTFM could also lead somewhere, like..."Read The Fucking Manual"
 
xanvincent said:
Are you that gullible?
Click to expand...

What do you mean??:confused::confused:


I followed the manual to the letter and this is what happened!

IMG_0083.jpg


I don't understand how this happened?!?! My computer will not boot at all. Do you think I can RMA it or will their new technology not allow me to???
 
Thread's offline. As far as I can tell Bas still has a job (and a moderator position) - we'll see if that changes tomorrow.
 
too funny. i agree that it has to be an april fools joke. albeit a joke in poor taste
Posted via [H] Mobile Device
 
Anyone who posts here (or on any other computer forum) and doesn't know what RTFM means needs to RTFFM (that's "Read The F'ing Forum Manual" ;)).
If that didn't give it away, the April 1st date should have. In other words:

IT'S A JOKE

Homeland Security, give me a break. :p
 
-Anomie- said:
Anyone who posts here (or on any other computer forum) and doesn't know what RTFM means needs to RTFFM (that's "Read The F'ing Forum Manual" ;)).
If that didn't give it away, the April 1st date should have. In other words:

IT'S A JOKE

Homeland Security, give me a break. :p
Click to expand...

I forgot about april fools until today. haha. Also, everytime I read this thread I kept reading it as "return to the manufacturer" I didn't even think of read the fucking manual. Something Kyle has said numerous times.
 
They didn't think people would take it seriously. They hoped to have harmless fun but when a little to over board.
 
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