cthulhuiscool
2[H]4U
- Joined
- Mar 15, 2006
- Messages
- 3,002
So I purchased a MP brand monitor from them in February (model linked below) and it's starting to go bad. I contact them for a replacement, and they say they cannot because they are out of stock. They do not have an ETA for when they will get more. I ask if they can either refund me cash (not store credit) or extend my warranty until they do get replacements, because they do not have any comparable monitors for anywhere near the same price in stock. They declined, saying can just give me store credit. This seems like I was sold something under false advertising, as the warranty is obviously part of what I was buying. Any recommendations for what I could do?
https://www.monoprice.com/product?p_id=16384
https://www.monoprice.com/product?p_id=16384