Nazo
2[H]4U
- Joined
- Apr 2, 2002
- Messages
- 3,672
Interesting thread. Definitely worrying that they've sunk to such lows. I just wanted to say one thing though. The reason I do no business with Monarch whatsoever and have not done so for probably over a year now is due to a really bad experience my dad had with them a while ago now. Around the time the Venice first came out, he decided it was time to upgrade to Athlon 64 -- especially with all the good hype going around the Venice like how cool it ran and all (in fact, he'd decided he wanted to try playing around a little with overclocking for once.) So he orders I think a board and CPU both at once on Monarch. Several weeks later, he realizes something is up because still nothing has arrived and even allowing for major shipping issues it's obvious that something is wrong. So he tries to get in contact with them. They just give him the runaround and he never finds an exactly straight answer for maybe another week. Finally someone manages to get through them and finds out that they apparently had no stock of Venice chips even though they said they did before and they'd been delaying all this time while waiting for the chips apparently (geez, I guess a little forewarning is asking too much?) So they convince him that they are sending one very soon and he gives up for a bit longer. Well, a week or so later a box FINALLY arrives that says Monarch Computer on it. He opens it up, and lo and behold, a shiny new Newcastle (939 variety.) He just decided to give up the fight right then and there and to this day his CPU runs just barely cool enough with no overclocking. They also gave him this big runaround about the cooling saying that they can't support the use of third party heatsinks and while they would sell them they would not install them, then when it arrives we found the third party heatsink installed (ok, that's probably a good thing since it saved him the trouble, but, quite frankly part of his heat problems might have been related to the low quality heatsink compound poorly applied when they did this since my dad didn't bother to check. Just seems to me if they are going to make such a big deal about it then do it anyway, they could at least do it right the first time.)
Hold on, I have a point believe it or not. What I'm getting to here is that they've had issues like what have been described earlier for quite a while. They seem to have stepped up this particular kind of problem more, but, considering how it existed even that long ago I'm inclined to wonder if there might be a possibility that they aren't really so much worse off then before. Anyway, just throwing it out there. From what I'm reading on here, it seems there's no way they don't have troubles, I'm just wondering if maybe they've had issues for quite a while and this practice is nothing new on their part. Either way, they converted me to a newegg buff after that whole experience. When I order a CPU on Newegg, they send me what I ordered and no later than within a week of the order even allowing for the shipping companies deciding to hold onto things for a few days sometimes to ensure that I get what I paid for (eg the cheap service, lol.) I've built whole systems for people using online bought parts, and I can't afford a little stunt like what Monarch pulled on my dad.
BTW, do chargebacks cause a lot of inconvenience -- maybe even costing the company that you had to do this with a fair bit of money? I was just thinking, what if a bunch of people order some dirt cheap item -- say a fan filter or something -- and then refund it before it fully processes? If they refuse to refund your money within a reasonable time and you have to use chargebacks to get it back, $1 here and there doesn't mean much, but, a bunch of $1s adds up in a hurry -- especially if it's costing them extra. No, I'm not trying to get them overthrown or something, just if nothing else it might get their attention back to reality where it belongs.
Hold on, I have a point believe it or not. What I'm getting to here is that they've had issues like what have been described earlier for quite a while. They seem to have stepped up this particular kind of problem more, but, considering how it existed even that long ago I'm inclined to wonder if there might be a possibility that they aren't really so much worse off then before. Anyway, just throwing it out there. From what I'm reading on here, it seems there's no way they don't have troubles, I'm just wondering if maybe they've had issues for quite a while and this practice is nothing new on their part. Either way, they converted me to a newegg buff after that whole experience. When I order a CPU on Newegg, they send me what I ordered and no later than within a week of the order even allowing for the shipping companies deciding to hold onto things for a few days sometimes to ensure that I get what I paid for (eg the cheap service, lol.) I've built whole systems for people using online bought parts, and I can't afford a little stunt like what Monarch pulled on my dad.
BTW, do chargebacks cause a lot of inconvenience -- maybe even costing the company that you had to do this with a fair bit of money? I was just thinking, what if a bunch of people order some dirt cheap item -- say a fan filter or something -- and then refund it before it fully processes? If they refuse to refund your money within a reasonable time and you have to use chargebacks to get it back, $1 here and there doesn't mean much, but, a bunch of $1s adds up in a hurry -- especially if it's costing them extra. No, I'm not trying to get them overthrown or something, just if nothing else it might get their attention back to reality where it belongs.