Due to increasing reports of user folders going poof, Microsoft has paused the rollout of the Windows 10 October 2018 Update (version 1809). Apparently, it is a serious issue that could have affected far more than the unlucky “handful” who have already lost their entire document and media collections. As always, backups are paramount: rolling back the upgrade doesn’t restore the files. Fortunately, the issue was caught before mass rollout. While enthusiasts could manually install the October 2018 Update since October 2, it was scheduled to be pushed out to the masses via Windows Update on October 9 as part of Patch Tuesday. “If you have manually downloaded the Windows 10 October 2018 Update installation media, please don’t install it and wait until new media is available,” the support site suggests. We recommend heeding the advice.