Microsoft Cuts off Windows 10 Support Early for Some PCs

Discussion in 'HardForum Tech News' started by Megalith, Jul 18, 2017.

  1. Megalith

    Megalith 24-bit/48kHz Staff Member

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    If you own a device powered by an Intel Clover Trail processor (Atom Z2760, Z2520, Z2560, or Z2580) and wish to upgrade to the Windows 10 Creators Update, too bad: all you will get is an error message claiming that W10 is not supported on your system and that you should “uninstall this app.” While the compatibility checker in the Windows Setup program will reportedly give Clover Trail systems a clean bill of health, the upgrade will inevitably fail.

    I've received multiple reports of this problem, which affects devices built around Intel's Atom Clover Trail series CPUs. Those chips first appeared in entry-level Windows 8 PCs, especially 2-in-1 devices, between four and five years ago. I was able to confirm that this hard block exists by attempting to install the Creators Update on an HP Envy X2, which uses a Clover Trail CPU, the Atom Z2760. HP shipped me the device in early 2015 and I've used it in lab tests as a benchmark for low-spec CPUs.
     
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  2. B00nie

    B00nie [H]ardness Supreme

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    Why would you install a newer windows to an ancient computer like that?
     
  3. kreno

    kreno [H]Lite

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    4 years isn't really that old really :/ Windows 10 requires less resources than 7 overall too.
     
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  4. bobdabilder

    bobdabilder Limp Gawd

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    Lol microsoft ftl.
     
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  5. 1_rick

    1_rick Gawd

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    What might not be clear is that these devices worked on the initial release of Windows 10 as well as the 1607 one; it's only the 1703 release that refuses to support them. There's some suggestions this is due to the non-Intel embedded GPU.
     
  6. Rvenger

    Rvenger [H]ard|Gawd

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    Going the apple way and forcing PCs obsolete? This is going to end bad for all of us.
     
  7. Armenius

    Armenius I Drive Myself to the [H]ospital

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    Reading the article and its sources, it sounds like the manufacturers of these devices just need to release updated drivers that are compatible with 1703. Mobile hardware makers are notorious for not keeping the drivers for their proprietary configurations up to date. Also remember that they have already introduced a second WDDM version with 1703 since the release of W10.
     
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  8. heatlesssun

    heatlesssun [H]ard as it Gets

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    I believe that is correct, these Clover Trail Atoms used PowerVR iGPUs. I still have one of these devices, a Samsung 500T that launched with Windows 8. Pretty slow devices, I updated mine up to Windows 10 AU but haven't used it in months, the Surface 3 Cherry Trail Atom is much faster though it's still nowhere near fast.
     
  9. defaultluser

    defaultluser [H]ardForum Junkie

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    Yeah, these are the previous-gen (2007-era) in-order Atom, hacked-together to fit 3.5w TDP in a tablet. The PowerVR GPU was half as powerful as phones/tablets of the era and required custom drivers.

    So yeah, these had short-lived written all over them. If you dropped cash on these dinosaurs, you deserve to be dropped on your ass.

    Bay Trail was twice as powerful, uses Intel HD graphics, and will be supported for many years.
     
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  10. Shotglass01

    Shotglass01 [H]ard|Gawd

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  11. burritoincognito

    burritoincognito Gawd

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    Maybe now I can tell the manager here that we need to get these on eBay now before they're not just junk to us, they're worthless junk to everyone else. I know we have a half dozen tablets just sitting in the warehouse that we replaced with laptops or Surface devices if they actually needed tablets that are running on those old Zseries Atoms.
     
  12. nutzo

    nutzo [H]ardness Supreme

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    At least my Z3735D based tablet is good for one more release.
     
  13. nilepez

    nilepez [H]ardForum Junkie

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    I don't own one of these, so it doesn't affect me, but I think MS needs a set policy on if/when they're dropping support and it needs to be announced well in advance of it happening. If these are 5 year old machines, I'd expect them to have support for at least 5 years and really it should probably get support until Windows 8 support ends.
    It concerns me that MS may start dropping support for desktop systems. I don't think I've ever upgraded a system to run a new OS.
     
  14. nutzo

    nutzo [H]ardness Supreme

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    They should at least run the current versions of Windows 10, so as long as they still have updates for the older version of 10, it shouldn't be a problem.

    It is troublesome that they are starting to drop support for systems that are currently able to run Windows 10.

    I upgraded some 10 year old laptops that where no longer usable at the office to Windows 10 (core 2, 2Ghz, 4GB ram) and handed them out to some of the employees. The laptops ran faster on 10 than they did on 7, and the employees have been happy with their free laptops. :)
     
  15. Trimlock

    Trimlock [H]ardForum Junkie

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    People making mountains out of mole hills.
     
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  16. Dekoth-E-

    Dekoth-E- [H]ardness Supreme

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    I'm going to reserve my knee jerk for if they do this to a real CPU. I can't say them dropping support for those pieces of crap is a warning sign for anything.
     
  17. mrwizardno2

    mrwizardno2 Limp Gawd

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    You get what you pay for?
     
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  18. Wolf-R1

    Wolf-R1 [H]ard|Gawd

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    This. MS is doing this way too often these days.
     
  19. xorbe

    xorbe [H]ardness Supreme

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    Yeah, iirc this was hashed out on /. and it was about the 3rd-party gpu, and Intel's poor support for it.
     
  20. odditory

    odditory [H]ardness Supreme

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    The trouble is, it's part of a pattern with MS. Enough molehills, and it's a mountain of failed promises, removed features, reneged support, and generally just souring customers to their brand.
     
    Last edited: Jul 19, 2017
  21. gwarren007

    gwarren007 [H]ardForum Junkie

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    HMMMM, Time to upgrade!!!
     
  22. bobdabilder

    bobdabilder Limp Gawd

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    To linux
     
  23. heatlesssun

    heatlesssun [H]ard as it Gets

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    At lot of these devices are tablets or 2 in 1s and the driver support isn't all that great so upgrade options on this kind of hardware are iffy. I have one, a Samsung 500T which I've not touched in well over a year. I might give a Linux distro a go to see how it would work out.
     
  24. defaultluser

    defaultluser [H]ardForum Junkie

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    From what I've read, the PowerVR driver support on Linux is even worse than Windows.

    This was an intentionally-abandoned platform by Intel. They never signed an agreement for PowerVR for them to provide drivers, and the ones they made themselves were late and buggy. And now Intel can pretend they never made those chips.

    I mean hell, Intel will rethink a cutoff decision if they get loud-enough feedback. Like Sandy Bridge graphics support for Windows 10, which was added after the initial release. But I doubt many people will make much noise with these. Anyone who knew anything waited for Bay Trail before buying a Windows tablet..
     
    Last edited: Jul 20, 2017
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  25. heatlesssun

    heatlesssun [H]ard as it Gets

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    Clover Trail was a stop gap measure and Bay Trail was the first true Intel Atom SoC. I got the Samsung 500T just because I wanted one and it was ok but the performance is one the bad side. It's not a half bad write tablet though running OneNote which was the main reason I got it given the size, weight and batter life.
     
  26. YeuEmMaiMai

    YeuEmMaiMai [H]ardForum Junkie

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    real cpu? lol.. come on now Windows 10 can run on things slower than that...
     
    Last edited: Jul 20, 2017
  27. _l_

    _l_ I Am A Cock

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    that could be. Microsoft dropped the DVD player app that Win 8.1 had so you either buy PowerDVD or similar or whatever else folks do to watch DVD movies. I use my Macbook Pro 17 through a large screen TV, works great and DVD player comes standard with OS X releases.
    I use Windows 10 ONLY because of PC gaming but with PS4 Pro and what will come in the future I can easily switch to PlayStation and go Macbook Pro for everything else
     
  28. bobdabilder

    bobdabilder Limp Gawd

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    Who is this and what have you done with heatlesssun?