Hello all!
I've recently learned that I get to be the lucky one that will be installing one of our new products! Problem is, is that the installs will all take place remotely and I don't currently have anything I can use. (PCAW, RDP and Netmeeting aren't going to work for this) The boss seems to be balking at GOTO Assist becuase it's expensive.
I need a piece of software (similar to GOTO Assist) that will connect reliably, allow me to restart the server while allowing me to regain control once the system is back up and will require little effort on the part of the end user.
Do any of you have any suggestions? Even if the program is as expensive or more so than GOTO I'll be able to show him our options and he'll have to take one of them. Thanks in advance!
I've recently learned that I get to be the lucky one that will be installing one of our new products! Problem is, is that the installs will all take place remotely and I don't currently have anything I can use. (PCAW, RDP and Netmeeting aren't going to work for this) The boss seems to be balking at GOTO Assist becuase it's expensive.
I need a piece of software (similar to GOTO Assist) that will connect reliably, allow me to restart the server while allowing me to regain control once the system is back up and will require little effort on the part of the end user.
Do any of you have any suggestions? Even if the program is as expensive or more so than GOTO I'll be able to show him our options and he'll have to take one of them. Thanks in advance!