Logitech wants to make you pay a mouse “subscription”

I don't know if you are one of those Cheeto-fingered basement goblins who constantly rage-smashes their devices every time somebody manages to one-up them, it could be compelling.
How's the subscription going to fix the mouse?

What new features would people want after 40 years or whatever of mice? A mouse with a button that opens a ChatGPT prompt? That's stupid, and whoever gave the idea the go-ahead is a monster.
 
How's the subscription going to fix the mouse?

What new features would people want after 40 years or whatever of mice? A mouse with a button that opens a ChatGPT prompt? That's stupid, and whoever gave the idea the go-ahead is a monster.
Well I would assume such a subscription would replace it.
 
People are just making rage bait articles off a spitball idea that will never happen.

It's someone talking with the CEO and she says yeah it would be great if we could sell a subscription for the software, because subscriptions are a good way to make money. But they don't actually have any ideas for how to do that. Then they mention how they have an "AI button" on one of their mice. Implying they basically could sell some sort of AI service.
 
I love my Logitech mice. I very much like having six buttons above my thumb. The size fits my hand perfectly. I don't like the price of them all that much, since the ones I seem to like don't seem to be popular enough to not be discontinued frequently. The buttons seem to to start mis-clicking just before or after the warranty runs out. Mostly just before for me so free warranty replacements are nice.

On the paid software side though I would almost be willing to pay to KEEP THE ORIGINAL VERSION OF THE SOFTWARE. Honestly the software updates that have come out for their mice are worse and less intuitive to use. Why does it all seem to be getting worse all the time?
 
It's someone talking with the CEO and she says yeah it would be great if we could sell a subscription for the software,
It is a bit more, someone apparently made a prototype in their innovation center...

I am really curious what:
It was a little heavier, it had great software and services that you’d constantly update, and it was beautiful.

Could it even be, my brain is just not able to envision what a mouse software update I am willing to pay for look like, the interviewer seem so baffled by the idea that do not ask I think.
 
It is a bit more, someone apparently made a prototype in their innovation center...

I am really curious what:
It was a little heavier, it had great software and services that you’d constantly update, and it was beautiful.

Could it even be, my brain is just not able to envision what a mouse software update I am willing to pay for look like, the interviewer seem so baffled by the idea that do not ask I think.

Innovation centers make concepts products, not real products. The "it had great software and services that you'd constantly update" isn't a real part of the concept product they made. I doubt the concept mouse was functional at all either.
 
How do these idiots think they can put everything behind a subscription?

Let's say
netflix $10/mo
PS+ $10/mo
logitech mouse $10/mo
logitech keyboard $10/mo
logitech headseet $10/mo
HP printer $16/mo

then assume you will use these computing devices for 40 years in your life, it makes $31680 for just handful of simple devices
 
Well I would assume such a subscription would replace it.
Ok, fair enough, and i thought of that, too, but let's unpack that. You pay $10 a month so maybe once a year you get a replacement? Seems great for Logitech.

Turn it around: you decide to be the kind of person who deliberately breaks your mouse regularly if you're gonna pay a monthly fee. That kind of makes you a jerk, or at least wasteful.
 
Innovation centers make concepts products, not real products. The "it had great software and services that you'd constantly update" isn't a real part of the concept product they made. I doubt the concept mouse was functional at all either.
If we're still talking about the AI mouse, no, that's a real product they sell for $49. It looks like they just repurposed another 6-button model and changed the button below the wheel to ... i dunno exactly, fire off a command to open ChatGPT in your default browser. Seems fairly low effort, tbh.

Also, it looked like it was a pretty small mouse and I hate those.
 
Companies this ceo previously worked: Unilever, Ahold Delhaize and Procter & Gamble

I'd venture to guess that she saw other pieces of hardware being sold that require some kind of subscription service for basic functionality and rather liked the thought of recurring income after the sale. She is testing the waters to see if this is something they could get away with.
 
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I mean, a CEO is supposed to take their company and push into making more money, not make the world a better place. If that happens along the way then great but otherwise its all about making money. And subscriptions are where everything is going. Predictable steady revenue is what everyone wants.

I remember (I member, you member?) making jokes when they first started selling bottled water to people where clean drinkable water was available in abundance in most houses. Now look at that industry.

Cable companies figured this out ages ago, and we all thought we'd defeat them with a streaming service.

Though I feel like mouse and keyboard would be more suited for like a 'gamer/streamers' insurance instead where put in a claim and you get a same/next day replacement for really low downtime. Subscription sounds more greedy where as insurance sounds practical (prolly the same BS either way).

Im no pro so i dont spend much on my mouse, usually grab one after a few years when there's a good sale.
 
Hell no, time to let the wallet do the talking. Mice are a dime a dozen Logitech thinks its shit is the only game in town.

I have the G900 only because it is truly ambidextrous/symmetrical with button placement, I am left handed.
 
Death by a thousand slices is what the subscription model reminds me of. I was bleeding thousands a year, still bleeding more than I want. So the company is promoting hardware and continuously incomplete software to make it run, no thanks.
 
I don't know if you are one of those Cheeto-fingered basement goblins who constantly rage-smashes their devices every time somebody manages to one-up them, it could be compelling.
Logitech already sells replacement parts and kits through iFixit. And the subscription would only cover the software updates and your ability to continue using your mouse on your PC. In the Anand article she said that they would sell replacement parts directly to the consumer and make the mouse with easily swappable parts, implying that you would still need to pay extra if it needed to be fixed.
 
Logitech mouse i bought in 2004 and have used almost every single day since then: still working fantastic, never had 1 single issue, looks a little worn but thats to be expected, feels great in my hand

Logitech mouse i bought in 2022: replaced both switches, glued on rubber part already coming off, cumbersome ergonomics in the name of "style", constant issues with click-and-holds dropping out.....
 
I think this is another successful DEI hire. Their new CEO checks the proper boxes but she's obviously not someone that knows anything about the type of products or the type of customers Logitech has.
 
I don't know if you are one of those Cheeto-fingered basement goblins who constantly rage-smashes their devices every time somebody manages to one-up them, it could be compelling.

I'd imagine they make you pay extra if devices have obvious physical damage.
 
I will never subscribe to any software or hardware.

Internet service? Fine. Cell phone plan? Sure. Cable or streaming services? I'd prefer not, but OK.

But that's it. I will never pay a subscription fee for anything else.

Not any piece or hardware, not any software (fuck you Microsoft, Adobe and McAfee) nothing for my car (fuck you BMW for your subscription heated seats, and fuck all car makers who try to charge subscription fees for remote car features)

It will simply never happen.

I will die on this hill.
 
i've had a g900 mouse for 7 yrs, works like new.

what yall doing to them?
ive never worn out a mouse button in all my years lol. It has to be angry clicking, the rating goes down the more force used for a switch.
 
i've had a g900 mouse for 7 yrs, works like new.

what yall doing to them?
I stopped buying G900s and 903s when the fifth one needed new buttons after less than 6mos. The double click problems with Logitech mice are so widespread that even Logitech acknowledged them and started freshing old models with optical switches instead.

ive never worn out a mouse button in all my years lol. It has to be angry clicking, the rating goes down the more force used for a switch.
In a correctly designed mouse, the button hits a hard stop before the switch does. So even if you were correct and angry clicking is what does it, that is still Logitech's fault for screwing up a basic design principle.
 
i've had a g900 mouse for 7 yrs, works like new.

what yall doing to them?
Seriously. Only mouse that I ever had that was garbage was the G700S, which broke after half a year. I used my MX510 for 13 years and my G502 Proteus Core for 8 years. I believe I am only on my fifth mouse including the failed G700S and pack-in mouse that came with my first PC (a pre-built) in 27 years. Using a G502 X Plus now.
 
I stopped buying G900s and 903s when the fifth one needed new buttons after less than 6mos. The double click problems with Logitech mice are so widespread that even Logitech acknowledged them and started freshing old models with optical switches instead.


In a correctly designed mouse, the button hits a hard stop before the switch does. So even if you were correct and angry clicking is what does it, that is still Logitech's fault for screwing up a basic design principle.

I wonder why some people have this issue and others don't.

I'm by no means a "light" computer issue. I sue my machine several hours a day. I'm also a heavy button presser, so if anyone were to damage a peripheral, you'd think it would be me.

...but my Logitech mouse buttons have generally lasted a very long time.

My Logitech G5 lasted about 5 years until I replaced it after I accidentally got tangled in the cable and yanked it, breaking it.

I then got a Logitech G500. That thing also lasted me about 5 years until the cable started giving out.

(In retrospect, I wish I had just re-cabled them instead of replacing them, as I miss those mice. They were my favorites, though they were kind of gross by the end, having worn the plastic on the top)

After the G500 I reluctantly went with a Logitech G502 Proteus Core. I didn't like it, but I couldn't find anything I liked better, so I used it for four years before Logitech relaunched the MX518, and I gave the G502 to the kiddo.

Between mine and the kids use that mouse also lasted about 5 years without any mouse button problems. (he then traded it with some kid at school to my dismay, and I have no idea how long it lasted after that)

Since then I've used my first "relaunch" MX518 for 5 years and it is still going strong. Fantastic mouse (though at 101g it is too light for me, so I added 3oz of tungsten putty, the kind you tune pinewood derby cars with, just forming it and sticking it in as evenly as possible to balance it and now at 185g it is perfect). No sign of issues with the mx518 (apart from the logitech logo on top wearing a little, but I touch it up with a sharpie ever so often and it looks OK ;p )

When the relaunch MX518's were being discontinued I found them cheap on Amazon, Remembering how hard of a time I previously had finding a replacement mouse I liked I bought like 5 of them. I did a similar weight mod to one of them and use it at work. The remaining for are in my spare parts bin for future replacement needs.

So, anyway, I have used several Logitech mice for 5+ years without ever having button problems. (at least button problems that couldn't be solved with cleaning. I vaguely remember having an issue with a mouse button once, but I took the cover off, cleaned the switch with isopropyl alccohol, and then added some silicone oil for good measure to lube it, and reassembled it and it worked fine, but I can't remember which one that was. I presume it just got some gunk in it.


Years ago I vaguely remember reading (can't remember where) that the problem was that Logitech was under-volting their Omron switches and this was causing them to prematurely fail.

I wonder why I have never run into this problem. I wonder if this was only done on wireless models to save on battery power. (I only ever buy wired peripherals. I don't like wireless). Has anyone ever seen this correlation? Do Logitech mouse switches fail more frequently on wireless mice than on wired ones?
 
I’ve still got a couple Microsoft mouse’s from the early 2000’s that just refuse to die. The longest running items still in active usage for me.
 

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I stopped buying G900s and 903s when the fifth one needed new buttons after less than 6mos. The double click problems with Logitech mice are so widespread that even Logitech acknowledged them and started freshing old models with optical switches instead.


In a correctly designed mouse, the button hits a hard stop before the switch does. So even if you were correct and angry clicking is what does it, that is still Logitech's fault for screwing up a basic design principle.
That's not a Logitech specific thing. It happens with every brand, they almost all use the same swtiches. The funny thing is those switches were not originally made for mice and every single mouse is using them outside of specs so when they advertise 10 million click durability or whatever it's not actually true for mouse usage.

Optical switches are much better though.
 
I'm glad I snagged a spare Hero G502 before they discontinued it, haven't had to open the second box yet and the first is holding up like a champ.
 
I only recently killed my old mouse. It was a mx510 I had since late highschool....I graduated in 2001. About 2 years ago I think it died.

Why the hell would I want a subscription? These damn things won't break.
 
I thought they already had a subscription when they started to put rubber on their mice that deteriorate over time?
My G604 rubber is starting to go south and they don't make them anymore.
 
Hell no, time to let the wallet do the talking. Mice are a dime a dozen Logitech thinks its shit is the only game in town.

I have the G900 only because it is truly ambidextrous/symmetrical with button placement, I am left handed.
Same. Although I hear these vertical mice are pretty nice.
 
I’ve still got a couple Microsoft mouse’s from the early 2000’s that just refuse to die. The longest running items still in active usage for me.
I was going to say, this is the closest thing to a "forever" mouse I had - I'm pretty sure at one point it had a lifetime warranty, but then they got rid of it.
 
I only recently killed my old mouse. It was a mx510 I had since late highschool....I graduated in 2001. About 2 years ago I think it died.

Why the hell would I want a subscription? These damn things won't break.
That’s why they want you to buy a subscription. Software planned obsolescence, Logitech has flat growth and that’s bad for investors and worse for CEO bonuses.
 
I stopped buying G900s and 903s when the fifth one needed new buttons after less than 6mos. The double click problems with Logitech mice are so widespread that even Logitech acknowledged them and started freshing old models with optical switches instead.
Yeah, I had to re-solder new switches on both my G700s and my G602. Now I ended up using a Glorious Model I2...so far so good.
 
You will own nothing and be happy.
Submit to their corporate will, citizens. :borg:

Yeah, I will be pointing everyone away from Logitech anytime I get further requests for mice.
Enough is enough, I don't need to support Logitech's lunacy.
 
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