Ok, you guys can make fun of me if you want, but I was in a hurry and thought that I might be able to get away with this. I was trying to help my brother upgrade the firmware on his router and thought that it would be faster to just do it myself remotely, rather than trying to explain the process to him. It all seemed to be working fine, until a little over halfway through the upgrade, I got a "firmware upgrade failure" message and now the router is completely unresponsive. I'm guessing the problem came from the bin file being locally on my computer while I was upgrading the router remotely. Anyway, is there any way to fix this? We can't even ping the router now. I had him unplug it and reset it and its still not responding. Maybe Walmart will take it back.