LG Embarrasses with OLED Burn-In at SID Tradeshow

gamerk2

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I've been using a 55" LG C7 OLED as my desktop monitor (wall-mounted) for 10 months now, primarily for PC/XB1X gaming.
With over 3000 hours on it, about 10 hours/day, I have ZERO burn-in (just checked it) and I have never used the pixel refresher.
Hands down, the best PC gaming monitor I've ever had (and I'd had many), and by far the most expensive. Time will tell if it was ultimately worth it, but if it lasts another 2-3 years, I wouldn't hesitate to buy another.

Tip for those thinking of doing the same: Avoid using max backlight as it will hasten burn-in. I use 20 for normal PC use and 65 for HDR gaming. OLEDs tend to dim with age, so using lower brightness levels should extend panel life and allow room for boosting brightness as the organic material degrades.

Agreed. I had one bout of image retention due to stupidity, but no sign on burn on with my B6P. That being said, I am VERY careful to make sure I have no static images and to manually shut the thing down when I walk away for any length of time.
 

Armenius

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My Samsung S8+ has SERIOUS burn in from maps (my commute is between an hour and two each way, depending on traffic). I can CLEARLY see the buttons on the right side of the screen, but the whole display is etched.

My next phone will have LCD.
Why do you need a map displayed at all times for your daily commute?
 

shpankey

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Because it's a far better picture, and it's not even close.
Actually micro led will most likely be a better picture. Just for reference:
https://www.cnet.com/news/microled-is-the-first-new-screen-tech-in-a-decade-can-it-beat-oled/

"MicroLED has the potential for the same perfect black levels as OLED and higher brightness than any current display technology, all with excellent color and without the viewing angle and uniformity issues of LCD."
...
"...all the negatives of LCDs are gone. This means, in theory, we'll be able to enjoy wider viewing angles and less or no motion blur. They shouldn't suffer from image retention or burn-in either. And we may be able to expect longer lifespans than LCD or OLED TVs currently have."
...
"There's also a potential tie-in with the other futuristic TV tech: Quantum dots. Instead of red, green, and blue LEDs, it's possible, perhaps even likely, that it will be almost 25 million blue LEDs, with 2/3 of them sporting either red or green quantum dots."
[this is actually being done btw]
 
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jnemesh

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Why do you need a map displayed at all times for your daily commute?

Spoken like one who has never commuted in a major city! ;) Traffic. Sometimes your daily route has to be changed if there is an accident or other incident on the roads. It's also SUPREMELY helpful when there is a slowdown ahead, around a curve in the road. If you know about it ahead of time, you can avoid plowing into some poor sap at 70 MPH!
 

Lateralus

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Wonder why they don't implement pixel shifting or a screen wipe feature for OLED phones (assuming Android devices don't - I know my iPhone X doesn't have the feature).
 

GameLifter

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I've had my OLED C6 for close to two years now and have done quite a bit of gaming on it and watched channels for hours at a time that have logos or news tickers on the screen. Worst I've got is image retention that took a little while to go away. The pictures of the burn-in in the article look really bad but I wonder if it's possible for it to go away with the pixel cleaner or fade over time? I'm also surprised that people are claiming to getting burn-in on their OLED's with not much time gaming. I'm not saying they are lying or anything like that but it doesn't line up with my experience on my C6 at all. Could it be that newer model OLEDs get burn-in easier or have a more widespread QC issue that can cause some panels to burn-in easier than others? Or maybe the break-in period on OLEDs is much more important than we might think? All random theories of course.
 

jnemesh

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turn the brightness down from the default of burn my eyes out?

I have kept the auto dimming feature on the entire time. Whatever, dude. You seem to want to minimize the FACT that screen burn is real on OLED devices. Despite plenty of evidence to the contrary. Done here.
 

shpankey

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It's funny, b/c of all things, phones are one of the worst about static images...
I've had my OLED C6 for close to two years now and have done quite a bit of gaming on it and watched channels for hours at a time that have logos or news tickers on the screen. Worst I've got is image retention that took a little while to go away. The pictures of the burn-in in the article look really bad but I wonder if it's possible for it to go away with the pixel cleaner or fade over time? I'm also surprised that people are claiming to getting burn-in on their OLED's with not much time gaming. I'm not saying they are lying or anything like that but it doesn't line up with my experience on my C6 at all. Could it be that newer model OLEDs get burn-in easier or have a more widespread QC issue that can cause some panels to burn-in easier than others? Or maybe the break-in period on OLEDs is much more important than we might think? All random theories of course.
Like I said, early on it's the most susceptible. Early precautions until "break-in" go a very, very long ways.

Also, to the other poster, nobody is disputing it's possible, only easy to avoid taking fairly easy precautions and using common sense.
 

YeuEmMaiMai

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I have kept the auto dimming feature on the entire time. Whatever, dude. You seem to want to minimize the FACT that screen burn is real on OLED devices. Despite plenty of evidence to the contrary. Done here.

it is? I have never seen it on any of my devices....that is a fact...but then again I take care of my stuff...
 

Lateralus

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It is a fact that some OLED owners have experienced burn-in, yes. It's also a fact that others have never experienced it and likely never will, due to more resilient panels or different usage patterns. Not sure why that's so hard to understand (not talking to you, Yeu :p). I don't see anyone claiming that OLED is immune to burn-in, just that it's not the overwhelmingly common problem that some are making it out to be.
 
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… I've used mine for movies, web browsing, and marathon gaming sessions playing games for hours and hours that had static UI elements. Not even the slightest hint of temporary image retention afterwards. Believe me or don't, but I think this whole burn-in thing is overblown.

It is overblown. Even if my OLED eventually develops mild burn-in, it's not the end of the world. In fact, I don't think a faint ghost image would bother me as much as stuck pixel problems I've had with LCDs.

I think mixed content is probably key to avoiding issues... along with common sense precautions like limiting backlight levels and using a screen saver.
 

disemboweler

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I have had a 2017 C7 LG OLED for a while now, maybe 6 months, and it would show very momentary screen retention when I first used it, before it was done breaking in. Since then, nothing. And I use it as a monitor, but not all day - 6+ hours though, sometimes. Certainly no burn in yet. Also, people running the burn in tests on them (rtings.com, etc) usually aren't finding much permanent burn in... but if the manufacturer is saying only some panels will suffer from it, that's probably why there is so much question to whether it occurs or not, still. Because it doesn't on most, at least all the OLEDs I've seen. Even the image retention, when it's still occurring or occurs because of a long term use of the same logo, etc, is nothing compared to the Plasma my roommate had for years, which would get immediate image retention after a few mins for its whole existence, but never got permanent burn in.
 

dvsman

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I've had my LG E7 for about a year now and - as has been said before - I think it just has to do with how you treat it. I don't leave it on CNN or other channels with unmoving screen UI all day and I don't have brightness cranked up to 100% and so far it's fine. Plus, from personal observation - my TV has really aggressive screen savers. I walked away for a little bit / not interacting with the TV - and the fireworks screen saver comes on, which blanks most of the screen to full black / backlight off dark.

Just fiddle with the settings alittle to be on the safe side and you'll be alright.
 

gamerk2

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I've had my OLED C6 for close to two years now and have done quite a bit of gaming on it and watched channels for hours at a time that have logos or news tickers on the screen. Worst I've got is image retention that took a little while to go away. The pictures of the burn-in in the article look really bad but I wonder if it's possible for it to go away with the pixel cleaner or fade over time? I'm also surprised that people are claiming to getting burn-in on their OLED's with not much time gaming. I'm not saying they are lying or anything like that but it doesn't line up with my experience on my C6 at all. Could it be that newer model OLEDs get burn-in easier or have a more widespread QC issue that can cause some panels to burn-in easier than others? Or maybe the break-in period on OLEDs is much more important than we might think? All random theories of course.

Using my B6 as a reference, I stupidly left the Windows HDR desktop background (the bright blue one) one for about two hours, thanks to an app I had minimized that disabled the screensaver. I had some obvious retention that went away after a few hours. So I can see cases where tickers/logos at least appear to be burn in, but I suspect it's just a really bad case of image retention.

I note in my case I specifically disabled both the pixel shifter and the auto dimmer, both which would normally protect against this.

In any case, anyone using an OLED in the short term should be wary about any static images; I'm using a black Desktop background for that exact reason.
 

Cardio

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With a 55" (used as a computer monitor), a 65" and a 77" W, LG OLED TV's no break-in procedures or dimming adjustments - no image retention or burn-in of any kind. Same experience with Panasonic plasma's in the past. Never had a problem.
 
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...
In any case, anyone using an OLED in the short term should be wary about any static images; I'm using a black Desktop background for that exact reason.

A black desktop background is definitely NOT the way to go... It increases contrast with the taskbar and icons. In other words, you'll wear out (i.e. dim) the pixels in the icon/taskbar areas while the background pixels see little use. Better to set your background to "slideshow" and change picture every 10-30 minutes to help wear level the pixels... and use a screensaver set for 10 minutes; I use ribbons because it looks great on an OLED, but screen blanking is also a good choice.
 

Fleat

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My Samsung S8+ has SERIOUS burn in from maps (my commute is between an hour and two each way, depending on traffic). I can CLEARLY see the buttons on the right side of the screen, but the whole display is etched.

My next phone will have LCD.

Mind sharing a picture of this? I have an S8+ as well and I am quite curious what it looks like.
 

jnemesh

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Mind sharing a picture of this? I have an S8+ as well and I am quite curious what it looks like.

Will have to do it when I get home...kinda hard to take a picture of my phone's screen with my phone! :)
 
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SPARTAN VI

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Image retention is one of many issues I've had with LG devices over the years. My V20 is my 3rd LG phone, and it's also going to be my last.
 

jnemesh

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Mind sharing a picture of this? I have an S8+ as well and I am quite curious what it looks like.
Resized_20180711_192412_5308_1531362289939.jpeg
 

jnemesh

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Mind sharing a picture of this? I have an S8+ as well and I am quite curious what it looks like.

Look at the right side of the screen and you can clearly see the mic icon, search, and the compass. Also note the bottom of the screen.
 

haste.

[H]ard|Gawd
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My Samsung S8+ has SERIOUS burn in from maps (my commute is between an hour and two each way, depending on traffic). I can CLEARLY see the buttons on the right side of the screen, but the whole display is etched.

My next phone will have LCD.
Why are you using maps daily? Do you travel randomly or just forget your route to the office?
 

Lateralus

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Why are you using maps daily? Do you travel randomly or just forget your route to the office?

He responded to that in post #45. While what happened to his phone is unfortunate and I can't really fault him for not being thrilled with it, at the end of the day it's a different display used in a different manner and shouldn't be taken as an indicator of what will happen to an OLED TV. If I had unlimited funds I'd conduct my own testing by purchasing a test set, watching a channel with a prominent network logo for 2-4 hours every day (with varying content outside of that), and seeing how it fared. Even then, there are so many variables. Different panel, different brightness settings, different retention mitigation features built in, etc.
 

haste.

[H]ard|Gawd
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He responded to that in post #45. While what happened to his phone is unfortunate and I can't really fault him for not being thrilled with it, at the end of the day it's a different display used in a different manner and shouldn't be taken as an indicator of what will happen to an OLED TV. If I had unlimited funds I'd conduct my own testing by purchasing a test set, watching a channel with a prominent network logo for 2-4 hours every day (with varying content outside of that), and seeing how it fared. Even then, there are so many variables. Different panel, different brightness settings, different retention mitigation features built in, etc.
Well here for the 10th time: https://www.rtings.com/tv/learn/real-life-oled-burn-in-test

Edit: he also doesn't own an oled or qled yet has extreme opinions on both...

Edit edit: read the referenced post. I live in the 13th largest metropolitan area in the us. Never needed my phone daily 100% on to get to work. If there is an accident you pull off and reroute or wait it out, but that's getting hard for youngsters apparently.
 
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exlink

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I have two OLED TVs, one is almost 3 year old now (first gen 1080p model) and it has no burnin.

Even if I do end up getting burn in, I would be fine with buying another. OLED TVs keep falling in price and if I can get 3-5 usable years out of the display it beats being stuck with backlight bleed to me.
I'll chime in with my experience with LG's 2016 4K HDR OLEDs. 1.5+ years with my LG 55C6 and 65B6 OLEDs with over 1000 hours on them with mixed media (including hours of games with static HUDs in HDR). Absolutely zero burn-in. The closest I got to burn-in was some extremely faint image retention that went away after about 20 minutes and that only happened once. Picture quality looks just as great as the day I bought it and still manages to find ways to "wow" me after all this time.

Prior to the OLEDs I used 3 different plasma TVs over the course of a decade and never experienced burn in on them, just very brief image retention as well. I honestly do not know what people do with their sets that they experience burn-in because I have yet to ever experience it despite utilizing technology that is susceptible to it for well over a decade now.
 

Lateralus

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Well here for the 10th time: https://www.rtings.com/tv/learn/real-life-oled-burn-in-test

Edit: he also doesn't own an oled or qled yet has extreme opinions on both...

I’ve seen the rtings stuff. :)

I’m not too invested in proving anything to anyone either way, but I (like others in here) felt compelled to share my personal experience with my set after the OMGBURNIN clickbait articles were posted. If I can play a game with a static UI for 8 hours straight and also use it for a PC monitor with zero signs of image retention (which has been my experience), that’s good enough for me.
 

jnemesh

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Well here for the 10th time: https://www.rtings.com/tv/learn/real-life-oled-burn-in-test

Edit: he also doesn't own an oled or qled yet has extreme opinions on both...

Edit edit: read the referenced post. I live in the 13th largest metropolitan area in the us. Never needed my phone daily 100% on to get to work. If there is an accident you pull off and reroute or wait it out, but that's getting hard for youngsters apparently.

I sell them both for a living (to dealers) and have both in my showroom. I also own a QLED. I also have TWENTY TWO YEARS in the industry. So I know what I am talking about. Some here, not so much. They own an OLED and have to justify their purchase.
 

Lateralus

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:ROFLMAO:

At some point I think that we just need to cut our losses.

From what I have seen, the people with OLEDs that haven't experienced burn-in are pretty open minded and don't deny that it can happen or has happened before, only that they have not had an issue (presumably due to usage patterns, proper break-in, panel variations, or whatever else).

Meanwhile, the couple of people on the other side of this issue just keep coming back to "all of those other people are justifying their purchase." I guess everyone is just lying or blind then? Alrighty.

And with that, I'm out unless we can have an actual discussion.
 
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Fleat

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Look at the right side of the screen and you can clearly see the mic icon, search, and the compass. Also note the bottom of the screen.

Interesting, thanks for upload a picture. I guess my usage varies enough to not cause problems on the S8+.
 

jnemesh

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Interesting, thanks for upload a picture. I guess my usage varies enough to not cause problems on the S8+.

Yeah, like I said earlier, I spend about 2-3 hours per day commuting...so far more use with one app than most people have.
 

derek533

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You can pry my Pioneer Kuro 60" plasma from my cold, dead hands. Or, if it decides to crap the bed beforehand :D.
 
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