Laptop Batteries ... Not Charging ... Creators Update

Discussion in 'Mobile Computing' started by jimh425, Jan 12, 2018.

  1. jimh425

    jimh425 Gawd

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    My HP x360 Spectre stopped charging a couple of weeks ago. Unfortunately, that also makes it not usable plugged in once the battery is dead. I found conflicting info, but a new battery fixed my case. It was 2 1/2 years old.

    Along the way, I noticed the new setting in the Windows 10 Creators Update. Has anyone here played around with the settings? It's apparently only active on some versions of intel processors.
     
  2. pendragon1

    pendragon1 [H]ardForum Junkie

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    so you got a new battery and its not charging?
    what setting? post a pic.
     
  3. jimh425

    jimh425 Gawd

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    It wasn't charging with the old battery. Now, I have a new battery. It says it is alternating between a discharging and charging now.

    The setting is in a popup window from the battery icon.
    20180112_184351_resized.jpg
     
  4. pendragon1

    pendragon1 [H]ardForum Junkie

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    are you talking about the slider or the settings button? the slider is the same thing as the power plans just easier. the settings I can remember and will need to fire up a laptop to look at...
     
  5. YeuEmMaiMai

    YeuEmMaiMai Pick your own.....you deserve it.

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    exit windows and load the BIOS does it charge there? If so, you got a windows settings problem
     
  6. Ultima99

    Ultima99 [H]ardness Supreme

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    Or boot a Ubuntu Live USB/CD.
     
  7. jimh425

    jimh425 Gawd

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    Just an update, charger didn't help. Next up DC plug adapter. Another common failure point.
     
  8. jimh425

    jimh425 Gawd

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    DC Jack didn't help.
     
  9. pendragon1

    pendragon1 [H]ardForum Junkie

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    try a live cd/usb as suggested above and see if it works.
     
  10. jimh425

    jimh425 Gawd

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    It doesn't turn on.
     
  11. pendragon1

    pendragon1 [H]ardForum Junkie

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    sound like the charge circuit had packed it in. when you were in doing the socket change was it on a separate pcb or on the mobo?
     
  12. jimh425

    jimh425 Gawd

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  13. pendragon1

    pendragon1 [H]ardForum Junkie

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    if its a known issue and people have gotten DOA replacements I'd just replace it. its only gonna happen again unless they have made revisions to the mobo design. you could call hp parts as a last resort, they might have more info.
     
  14. jimh425

    jimh425 Gawd

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    The issue is $400 or more for a motherboard for a 2 1/2 year old laptop. HP doesn't sell the motherboard any more.
     
  15. pendragon1

    pendragon1 [H]ardForum Junkie

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    I meant replace the whole thing not the board. its not worth it in my opinion. it'll be a crap shoot if you get a good mobo from who-knows-where and even then its only a matter of time before it fails again. I'd buy new and sell the old for parts/part it out.
     
  16. jimh425

    jimh425 Gawd

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    That's what I was thinking, too.

    I'm not really sure how much I need a laptop since things have changed with my usage. I've been playing with an Ipad Pro 10.5 which is ridiculously fast with Keyboard and Pencil as a replacement. It's pretty good although quite a lot heavier with the keyboard all of the time.

    I still have my gaming desktop that has 3 monitors for real PC work.
     
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  17. YeuEmMaiMai

    YeuEmMaiMai Pick your own.....you deserve it.

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    if the laptop does not turn on, then it is the power circuitry. remove the battery and try to power it up, if that does not work, you are going to have to replace the power board if separate or the entire mainboard...

    Good luck with that...
     
    Kwaz likes this.