So, my cousin has a slightly older 30Gb iPod. I built a computer for her back in March, and iTunes never has recognized the iPod. I tried a hard reset on the unit, and I'm pretty sure I've uninstalled/reinstalled iTunes, can't really remember though. I can see it in Explorer, but not iTunes. Was this one of the ever-so-common problems with the older iPods? I think she got it a year & a half or more ago. Sorry if this winds up being the wrong section, I didn't see a 'portable media device' section