iPhones “Disabled” If Apple Detects Third-Party Repairs

My dad is having that problem right now. A rebuilt 08 transmission and he has to download a file from GM and plug it in to tell the computer that it has a transmission. He was fiddling around with his scanner last night to see if the file could be put on it I think. Otherwise he doesn't have much of a way to hook up to the trucks computer.

Guessing the 6L80? The reason is the Trans control module is built into the valve body and requires programming to the vehicle as it could be put in a few different platforms. This one isn't that bad, but you need a Tech-II, MDI, or aftermarket calibration tool to program it. Standard OBD-II scanner can't do it.
 
This will end up in court. They will lose. Lawyers will get richer.

Same old story.


Yep. I suspect there will be lawsuit, and Apple will have to change this.
Maybe they can just flash a warning on the screen, but still allow the phone to work.


It's illegal in most states to void the warranty on the product if it was repaired by a 3rd party, unless the repair cause the damage.
If I put 3rd party headlights on my car, the dealer can't refuse to cover a failed transmission, unless they can prove the 3rd party headlights somehow caused the transmission failure.
 
This seems appropriate when you replace the fingerprint sensor on a secured device with a non compliant sensor.

Why not just force backup password entry and a rescan of all fingerprints?
 
Because the people always want to blame the big bad bank.
Wouldn't happen so much if the big bad bank would stop behaving like a big, bad bank. Let's see; federal funds rate (the rate banks charge each other) 0.5%, customer savings account return rate <1%, 30 yr mortgage rate 4%, credit card for customers rate normally 18% and up to 27.9%. Fees for everything; a child can no longer open a savings account, because it will quickly get wiped out by fees. Yes, they get to charge YOU for them using your money. and that's what makes them big, bad banks

Just a purchase Applecare, and move on I guess.
And there you go. They 'gotcha'. Continuous influx of cash from your wallet to Apple.

I can see this if it is during the one year warranty, or two if you got applecare. However, beyond that, so what if you want to get your phone fixed if it breaks?
They don't want you to have a phone older than two years. They will 'update' all the software so that eventually, the phone will no longer be able to operate the apps which automatically update, and they will remove old versions of apps that ran fine on the older firmware, so you can't have them anymore. The whole idea is to create perpetual customers who buy a new hardware product every 2 years, and remain under contract. Which is fine if you make enough money. Not so fine if you have five people in one family all getting sucked in, and it costing you $500 (or more) a month. That's >$6000 a year. Before taxes. Just for phone service.

So does this mean that you don't own your apple phone
You own the phone. They own the programs that run it. I'm pretty sure somewhere in the EULA Apple has some kind of line which keeps ownership of everything for themselves, as well as things you'd never agree to if it were stated up front instead of in a 8 billion page EULA which you'd go blind if you actually tried to read the whole damn thing. You just RENT the apps/firmware. They decide what you are allowed to do with it, and, of course, how much you have to pay them in order to do so.

Ain't America great? The business of America is business, to screw the customers, while making them think it's a good idea. We each try to lie to each other, and cheat each other out of as much money as possible, while making them feel guilty so they'll just accept the BOHICA. Get shafted by Apple? Figure out a way to shaft your own customers who work for Apple to get some of that money back. After all, it's the American way!
 
This seems appropriate when you replace the fingerprint sensor on a secured device with a non compliant sensor.

Really. Just completely brick a device due to one compromised component. How about just disable those security functions? Online payment and secure lock are no longer accessible, easy.
 
Hey if thats your solution, thats great. But to those already heavily invested in iOS, I doubt switching to android over this is rarely a solution. Just a purchase Applecare, and move on i guess.

No. That's not an acceptable solution.

Reason being is that Apple gives no recourse except for total replacement of the physical phone unit, when physical functionalities wasn't the issue. I can understand Apple using this error 53 so that the owner will personally go down to the Apple store in order to verify his/her ownership and to have the phone unbricked, but I cannot in good conscience accept the scenario where Apple is forcing another physical unit.

Hell, Apple can make that case to the consumers that they should consider switching a phone, but if it's security that they argue, then a proof of ownership to get your phone unbricked would be acceptable, not this kind of coercion.
 
Same thing is happening with cars. Though their making them so you can work on them at all unless at a factory shop.

That is illegal by law. There maybe some time frame but a Factory must make tools and reference materials available to general mechanics. Now there is no law regulating cost. You see this easily with VW who changes their screws and such every few years requiring new tools which only they sell.
 
This seems appropriate when you replace the fingerprint sensor on a secured device with a non compliant sensor.

Not appropriate at any level. There's zero reason to brick the device. It isn't their phone. Bricking the device with zero warning it completely unacceptable.

They should simply disable TouchID, disable Apple Pay, force use of the PIN lockscreen, block any further iOS updates and notify the user to head to an Apple store to get a certified replacement.
 
When if the fingerprint sensor was replaced with a cheap Chinese knockoff that's bugged from the beginning with a backdoor in it? It's not the first time we've seen cheap Chinese replacement parts coming with a firmware backdoor in it. Do you really want to take a chance that the replacement part has a backdoor in it or even worse, takes any fingerprint to unlock it regardless of the fact that it's the right fingerprint or not? Most certainly not.

Heck, if I were Apple I'd verify the authenticity of the fingerprint reader at every boot. That way if law enforcement were to replace said fingerprint reader with one known to accept any fingerprint regardless of the fact that it's the right fingerprint or not they would be stopped in their tracks.

We live in a scary world in which we are fast approaching a police state. Anything to secure our devices even more so and to prevent overzealous law enforcement agencies from overstepping their bounds.
 
This will not change unless the the end consumer absolves all financial responsibility of Apple in case a security breach that us found due to a bugged sensor. Courts will side with apple hands down since they consciously cannot transfer legal troubles from one issue to another.

In regards to unbricking phones with idea, the ultimate issue arises with the parts and repair. If the authenticity of said parts and quality of repair are not upto spec then apple just like all the car mfgs can and have denied warranty claims. No amount of legal work has overturned that.
 
Not appropriate at any level. There's zero reason to brick the device. It isn't their phone. Bricking the device with zero warning it completely unacceptable.

They should simply disable TouchID, disable Apple Pay, force use of the PIN lockscreen, block any further iOS updates and notify the user to head to an Apple store to get a certified replacement.

This. That would be an appropriate response by Apple.
 
Question: what happens when the original approved part in question is not working?
Does it brick your phone?
.... Also so that is why factory car manuals are a million dollars and 'they don't really have it' .
 
When if the fingerprint sensor was replaced with a cheap Chinese knockoff that's bugged from the beginning with a backdoor in it?

There's a difference between locking the phone and bricking the phone. I think that the phone should simply warn the user so that they can get it properly repaired. Further steps as Vermillion suggests would also be good.
 
I can't see the point even then and nothing should be disabled. It's the user's phone, user's responsibility and user's credit card. They should pop up a notification warning at most, but nothing beyond that.

Anything beyond invalidating the factory warranty should be illegal.
 
Not appropriate at any level. There's zero reason to brick the device. It isn't their phone. Bricking the device with zero warning it completely unacceptable.

They should simply disable TouchID, disable Apple Pay, force use of the PIN lockscreen, block any further iOS updates and notify the user to head to an Apple store to get a certified replacement.

The complaint here would be different but basically the same. You are being forced to go to apple for the repair.

To me, it comes to this. The issue is when the touchID sensor is damaged, so if it's damaged during the repair of something else, it's the people who repaired it responsibility to make it right because they should have been more careful. And for that matter if the issue was with the sensor they should know by now to not accept the device for service.

At least it's to the point now that it can be replaced by someone. Apple originally just issued a new phone to the customer if the sensor was damaged as it wasn't field replaceable
 
The complaint here would be different but basically the same. You are being forced to go to apple for the repair.

To me, it comes to this. The issue is when the touchID sensor is damaged, so if it's damaged during the repair of something else, it's the people who repaired it responsibility to make it right because they should have been more careful. And for that matter if the issue was with the sensor they should know by now to not accept the device for service.

At least it's to the point now that it can be replaced by someone. Apple originally just issued a new phone to the customer if the sensor was damaged as it wasn't field replaceable

No you're forced to go to a trusted Apple repair shop. There are plenty of Mom and Pop repair shops who can replace this part and you won't get Error 53.

You can't just buy some off the shelf piece of hardware from China and slap it in the iPhone. The issue here isn't that the replacement TouchID hardware is necessarily faulty. The issue is that it isn't Apple approved/licensed or however they want to word it so they can't guarantee it isn't malware in disguise.

I can't disagree with Apple in terms of them being unable to verify the integrity of the part in terms of security. They're 100% correct is saying it may be poisoned firmware or something.

All Apple has to do is check for integrity and then simply disable TouchID and do the other things I mentioned earlier.

Apple has absolutely no reason to brick a device with no warning. That's the issue here. Protecting users from security breaches is a good thing. Bricking their phone with no warning simply isn't the way to do it.
 
No you're forced to go to a trusted Apple repair shop. There are plenty of Mom and Pop repair shops who can replace this part and you won't get Error 53.

You can't just buy some off the shelf piece of hardware from China and slap it in the iPhone. The issue here isn't that the replacement TouchID hardware is necessarily faulty. The issue is that it isn't Apple approved/licensed or however they want to word it so they can't guarantee it isn't malware in disguise.

I can't disagree with Apple in terms of them being unable to verify the integrity of the part in terms of security. They're 100% correct is saying it may be poisoned firmware or something.

All Apple has to do is check for integrity and then simply disable TouchID and do the other things I mentioned earlier.

Apple has absolutely no reason to brick a device with no warning. That's the issue here. Protecting users from security breaches is a good thing. Bricking their phone with no warning simply isn't the way to do it.

True bricking their device is bad, but if the mfg sees this is the only way to limit liability for them and the end user, theres nothing stopping them from doing so. Again unless the parts and biz providing repair services form some sort of legal agreement, Apple is in the legal right, but maybe ethically wrong.
 
While I can see their point about touch ID that still isn't a reason to brick the entire phone. If this validation of the fingerprint reader fails then touch ID functions should be disabled.... not the entire phone.

How do you differentiate keeping out people who stole your phone and are screwing around with the hardware to bypass security, and a simple repair by the authorized owner? The part this flips out over is the lock, which makes the issue this complicated.
 
How do you differentiate keeping out people who stole your phone and are screwing around with the hardware to bypass security, and a simple repair by the authorized owner? The part this flips out over is the lock, which makes the issue this complicated.

It's not complicated at all.

If you get your TouchID repaired by an Apple approved repair shop you don't get Error 53.
If you get your TouchID repaired by an non-Apple approved repair shop you get Error 53.

All Apple has to do instead of bricking the device with Error 53 is simply disable TouchID, disable Apple Pay, disable iTunes purchases, and notify them to visit an Apple store. It's simple and it doesn't requiring bricking a persons phone without warning them.
 
The TouchID sensor and the logic board are paired together and work as a pair for things like Apple Pay and phone unlocks. Personally I can't see how Apple could maintain high security levels if any third party TouchID sensor could be used in the phone.

I also agree that you can't have it both ways. Apple maintains the most secure and encrypted mobile platform to the point where it pisses off the government. High security requires standards to be followed.


I agree 100%. I use Apple cause of their security and Touch ID is an integral part of it.

Now if they are locking phones for a screen replacement, that's going too far.
 
Eh good thing i dont do apple.. i also do not use the touch id type features in android either... Police can Enforce ppl to use their fingerprint to unlock a phone they cannot enforce you to put in a pin or password as thats knowledge...

TINFOIL HATS ALL AROUND!!!
 
That's no reason to brick the phone, though.
On the contrary, that's *exactly* what I want to happen to my phone if it's stolen and the TouchID is replaced with one embedded with malicious code that could otherwise allow anyone unauthorized access to my data.
 
Apple has absolutely no reason to brick a device with no warning. That's the issue here. Protecting users from security breaches is a good thing. Bricking their phone with no warning simply isn't the way to do it.
I have a feeling that you haven't read the pages of terms and conditions given to you with your new iPhone that you subsequently signed after merely skimming for the signature line.
 
On the contrary, that's *exactly* what I want to happen to my phone if it's stolen and the TouchID is replaced with one embedded with malicious code that could otherwise allow anyone unauthorized access to my data.

I'm glad you've got an Apple Store to hand and can afford their charges. I'm glad you're confident that that will always be the case.
 
So what happens with Galaxy Note 5 and above devices with Samsung Pay and stuff. Do their sensors function after a aftermarket screen and home button replacement or are they errored out?

The key to this issue is simple, and will be proven in court by the following. If you get a screen replacement done at a third party, and you get a error. Can that error be simply removed by going to an A Store or is the only fix by removing the part. If they simply do a soft unblock, then that means Apple devices do not require specific parts and thus materially they are the same. If however the only fix is to not only update a device database within Apple and their pay associated vendors, then no way will a court side with anyone but Apple.
 
On the contrary, that's *exactly* what I want to happen to my phone if it's stolen and the TouchID is replaced with one embedded with malicious code that could otherwise allow anyone unauthorized access to my data.

It's a sensor, ehat code?
How would they unlock your device?
Why do you have sensitive data on a phone?
 
It's a sensor, ehat code?
How would they unlock your device?
Why do you have sensitive data on a phone?

Sensitive data is what phones these advertise as their go to feature. Collect, use and resell is the idea of a smartphone data
 
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