This is definitely true. I have an iPhone, but it's a smart phone. I use to use Android. I don't know how they are now, but back then, I found settings for android to be a PITA (not that I felt Apple was perfect either). A Galaxy s20+ vs an 11 Pro Max is in the same ballpark. S20 + has a slightly bigger screen and 5g (which is currently pretty useless for me), while the iPhone has 2x as much internal storage. iPhone is 50 bucks more. I'm unlikely to fill up 256GB of storage on my phone and I'm pretty sure the next iPhone will have 5G.Yep, the past 4 or so iphones I've had, I just took the phone out of the box and stashed away the box with accessories unused. I think that Apple KNOWS that the majority of buyers do this. With that said, I see this as a way for Apple to be more eco friendly. Whether they genuinely care or are just doing it for business purposes is beyond me. I don't remember the source but I read last week that its estimated that there are 300,000+ tons of ewaste in regards to phone chargers. Thats a lot. So Apple is potentially reducing ewaste. Additionally, by getting rid of the charger, the boxes can be more compact. Thereby reducing carbon emissions because you are able to ship more of them in a shipping container for instance.
So the typical Apple basher just sees "Iphone 12 rumored to ship without a charger" but the more sensible/educated person will dig deeper and find the reasons why.
Let's backup. I had one of those Macbooks with the Nvidia chip and they replaced my logic board 2 years out of warranty because they did a recall program (Or whatever you call it). Apple DID do something about those macbooks. Also, lets remember the butterfly keyboards. They extended warranties for users with the Macbook keyboard issues and replaced keyboards for customers even if they were years out of warranty. Apple recognized that the keyboard was shit but did an extension after a large portion of users experienced issues. Apple did do something about that. Apple has done several other recall programs for other defects as well and these were for older products too.
So your claim that Apple doesn't do shit for their customers is untrue.
The majority of Apple product users don't know crap about software/hardware but that their Apple products just work. They also know that if there's an issue with their product, they have incredible customer support such as the genius bar or the ridiculously easy and quick turnaround repairs.
So while Apple may be crap in areas that the majority of Apple users don't care about (Hardware, materials used) they are the KING in areas that the majority of Apple users DO care about. Customer support and ease of use.
And lastly, the part of the status symbol. Maybe 12 years ago but today, I don't think anyone gives a shit about if you have a Apple product nor do I think that other people think its a status symbol. The only people that say this are non Apple users....
All in all, this comes down to what you prefer. And I will admit if you want a cheaper model, then Android almost certainly has more options. When I buy my next phone (probably not for a few more years), it'll probably be the latest model, albeit purchased 4 or 5 months after launch and likely on the secondary market. I've gotten great deals on brand new iPhones that way.