Intel DH55HC motherboard RMA

rekd0514

Gawd
Joined
Nov 24, 2007
Messages
745
I just got done chatting with Intel to get this motherboard RMA started. I tested everything I could think of and I can't get video output from it and the USBs and PS2 port don't work. The tech guy was insisting that because I am not using 1333 memory, and instead using 1600 memory it could be causing the issue.

I told him that the memory down clocks to 1333 anyways and the system had been working before now anyways. I also told him basically everyone uses 1600 memory and to check newegg reviews, and that I did a memtest not long ago with no errors. He goes on to say that I can be voiding my warranty by doing this... blah blah

I eventually got him to do the RMA, but what do you guys think? I am thinking no possible way it has anything to do with the memory. He just seemed to be wasting a lot of time trying to avoid giving me the RMA IMO.
 

rekd0514

Gawd
Joined
Nov 24, 2007
Messages
745
Just a follow up, the motherboard was definitely bad as I suspected. I also figured out why this motherboard was hanging on boot for me. You need to disable legacy USB for anyone else who is having this issue.
 

GreenGoose

[H]ard|Gawd
Joined
Aug 17, 2004
Messages
1,676
The tech guy is an idiot. 1600MHz RAM will work perfectly fine in that board.
 
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