HP Printer send to shared folder issue

Z

zillah

Limp Gawd
Joined
Dec 20, 2005
Messages
157
Dear Experts

I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

Created folder on windows 10 and shared it and edited permission tab and security tab as well

I can access that shared folder on PC1 from PC2 no issue.

On the web interface of the printer when I click on : "Test Folder Access" I get below error message



Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed

Thx
 
Likely a DNS issue,

If you set it by IP it will work, unless you have a DNS server that can correctly resolve the name.
 
Whats 'Airexperts' is that the workgroup your machines are in?

Whoscan is a username on the PC1

--is that HP using Smbv1? that might not be enabled on W10....
 
Thanks for all
finally it worked I don't know how !!!
but definitely SMB1.0 should be enabled otherwise won't work as i did test that
 
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