HP Printer send to shared folder issue

Discussion in 'Networking & Security' started by zillah, Nov 16, 2019.

  1. zillah

    zillah Limp Gawd

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    Dear Experts

    I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

    I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

    Created folder on windows 10 and shared it and edited permission tab and security tab as well

    I can access that shared folder on PC1 from PC2 no issue.

    On the web interface of the printer when I click on : "Test Folder Access" I get below error message



    Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed

    Thx
     
  2. k1pp3r

    k1pp3r [H]ardness Supreme

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    Likely a DNS issue,

    If you set it by IP it will work, unless you have a DNS server that can correctly resolve the name.
     
  3. dbwillis

    dbwillis [H]ardness Supreme

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    Whats 'Airexperts' is that the workgroup your machines are in?

    Whoscan is a username on the PC1

    --is that HP using Smbv1? that might not be enabled on W10....
     
  4. zillah

    zillah Limp Gawd

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    Yes

    Yes

    I enabled both SMB 1.0 and In addition SMB 2.0 is enabled as well:
    https://www.windowscentral.com/how-access-files-network-devices-using-smbv1-windows-10

    Unfortunate it didn't work

    Thx
     
  5. zillah

    zillah Limp Gawd

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    Thanks for all
    finally it worked I don't know how !!!
    but definitely SMB1.0 should be enabled otherwise won't work as i did test that
     
  6. dbwillis

    dbwillis [H]ardness Supreme

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