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nicepun
2[H]4U
- Joined
- Apr 24, 2005
- Messages
- 2,208
To get this deal may require some negotiating with DTV depending on
your
length of service.
Read this completely before calling.
This is an E-COUPON, which is essentially an informational guide and
contains
the special number and instructions.
Each DTV customer will have slightly different results, but as a whole,
it
now works for 97% of buyers.
----------------------
PREFACE: Notes about the HR10-250 and new HR-20
DTV is now offering the HR-20 which is supporting the new standard mp4,
which
also sends local stations in HD. No more need for the off air
antenna.
Lately due to low supplies wait lists are possible for delivery. But
experience
shows they get these in very quickly.
I was wait listed in early Nov yet got my DVR in 7 days.
INSTRUCTIONS!
As a DirectTV customer, call customer retention. 1-800-531-5000 is the
current
number but they keep changing it.
If you do not get directly to retention, when the operator answers, ask
to
be TRANSFERRED to customer retention.
ONLY speak to retention department for this deal, they are the ones
that
offer the good deals.
Make ABSOULTELY SURE you are SPEAKING to the retention department
before
you proceed.
Customer retention is a special department dedicated to retaining DTV
customers that are looking to leave DTV for other providers. DirecTV
values each subscription, over the lifetime of service, at $3000.
STEP 1:
Call the number 1-800-531-5000 or 1-800-824-9081 NOTE: There is
NO
pin
number.
Step 2:
The current deal is $199 or $99 for the unit. BUT the price will go
lower
with the free stuff they will add, and billing adjustments.
So you net price may actually be lower than $49 after all is said and
done.
There is NO REBATE NECCESSARY now. They have moved to a lease model,
so
you also benefit from lifetime and immediate warranty support.
If they are not being generous, ask them what they WILL do.
BE prepared to negotiate.
The following items are good items to ask for, IF they will not give
you
one time credit, or monthly credits.
1) Direct adjustment to your bill for the price of the DVR.
2) $2 a month premium service for 6 months, HBO, SHOWTIME, CINEMAX,
STARZ. Sometimes its FREE, not even $2. Ask for it free first.
3) HD Dish and install FREE
4) HD programming package FREE for 6 months, OR $2 a month
NOTE: The longer you have been a DTV customer, the more generous
they
will
be.
Make sure they know you have been a loyal customer and that you have
turned
down offers to go to DISH network or Digital Comcast recently because
you
are loyal to DTV.
Different customer reps have different flexibility or willingness to
help
you get this deal.
Many people tell us that male customer service reps are more willing to
offer
this deal than female.
Final Technique
Keep in mind, no matter what, you can save money or get free services
even
if you do not buy a dvr.
Plus they will still offer you FREE HBO for 6 months and perhaps a few
other treats. So regardless of how you benefit from this info, you
will
have learned the secret to getting big discounts from DTV for your DTV
service
for the future.
PS: If you ever have a problem with DTV, be it billing, or ANYTHING,
Call
this number. These people have high level supervisor rights and can
fix
almost any problem and do it in 2 minutes.
IMPORTANT!
THIS ALONE is worth the price of the info. This hotline is priceless
for
getting deals, promos, billing problems fixed. You name it, they
will
fix
it.
This info can be used for as long as you are a DTV customer.
This is your personal hotline. They will fix any problem instantly.
Once transferrred they answer the phone usually on the first ring,
NEVER
on hold.
Best customer service DTV provides.
your
length of service.
Read this completely before calling.
This is an E-COUPON, which is essentially an informational guide and
contains
the special number and instructions.
Each DTV customer will have slightly different results, but as a whole,
it
now works for 97% of buyers.
----------------------
PREFACE: Notes about the HR10-250 and new HR-20
DTV is now offering the HR-20 which is supporting the new standard mp4,
which
also sends local stations in HD. No more need for the off air
antenna.
Lately due to low supplies wait lists are possible for delivery. But
experience
shows they get these in very quickly.
I was wait listed in early Nov yet got my DVR in 7 days.
INSTRUCTIONS!
As a DirectTV customer, call customer retention. 1-800-531-5000 is the
current
number but they keep changing it.
If you do not get directly to retention, when the operator answers, ask
to
be TRANSFERRED to customer retention.
ONLY speak to retention department for this deal, they are the ones
that
offer the good deals.
Make ABSOULTELY SURE you are SPEAKING to the retention department
before
you proceed.
Customer retention is a special department dedicated to retaining DTV
customers that are looking to leave DTV for other providers. DirecTV
values each subscription, over the lifetime of service, at $3000.
STEP 1:
Call the number 1-800-531-5000 or 1-800-824-9081 NOTE: There is
NO
pin
number.
Step 2:
The current deal is $199 or $99 for the unit. BUT the price will go
lower
with the free stuff they will add, and billing adjustments.
So you net price may actually be lower than $49 after all is said and
done.
There is NO REBATE NECCESSARY now. They have moved to a lease model,
so
you also benefit from lifetime and immediate warranty support.
If they are not being generous, ask them what they WILL do.
BE prepared to negotiate.
The following items are good items to ask for, IF they will not give
you
one time credit, or monthly credits.
1) Direct adjustment to your bill for the price of the DVR.
2) $2 a month premium service for 6 months, HBO, SHOWTIME, CINEMAX,
STARZ. Sometimes its FREE, not even $2. Ask for it free first.
3) HD Dish and install FREE
4) HD programming package FREE for 6 months, OR $2 a month
NOTE: The longer you have been a DTV customer, the more generous
they
will
be.
Make sure they know you have been a loyal customer and that you have
turned
down offers to go to DISH network or Digital Comcast recently because
you
are loyal to DTV.
Different customer reps have different flexibility or willingness to
help
you get this deal.
Many people tell us that male customer service reps are more willing to
offer
this deal than female.
Final Technique
Keep in mind, no matter what, you can save money or get free services
even
if you do not buy a dvr.
Plus they will still offer you FREE HBO for 6 months and perhaps a few
other treats. So regardless of how you benefit from this info, you
will
have learned the secret to getting big discounts from DTV for your DTV
service
for the future.
PS: If you ever have a problem with DTV, be it billing, or ANYTHING,
Call
this number. These people have high level supervisor rights and can
fix
almost any problem and do it in 2 minutes.
IMPORTANT!
THIS ALONE is worth the price of the info. This hotline is priceless
for
getting deals, promos, billing problems fixed. You name it, they
will
fix
it.
This info can be used for as long as you are a DTV customer.
This is your personal hotline. They will fix any problem instantly.
Once transferrred they answer the phone usually on the first ring,
NEVER
on hold.
Best customer service DTV provides.
