HGST Ultrastar 7k6000 Compatibility with LSI 9280-8E

Tekmyster

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Feb 2, 2017
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I have an MD1000 that i have an HGST HUS726040ALN610 4TB 4Kn drive in, and my LSI 9280-8E shows the following.

Raw Capacity: 465,753GB
Sector Size: 512 B
Status: Unconfigured Good (Unsupported)

i tried others thinking the drive was bad, but the issue persists. i can't find any documentation from either broadcom or hgst stating that the specific drive and card are supported together, only other cards and other controllers with random support.

LSI Support closed their case after i sent them the LSI Logs stating "you have 24x drives on your card" despite the HGST models not working.

I connected the drive to an LSI HBA through the MD1000 and the drive is seen correctly. I tried using a SAS Interposer, I connected the drive with a SFF-8088 to SATA cable and both indicate the same issue as through the MD1000.

The MD1000 is updated to A.04, the LSI Megaraid is at 2.130.403-4660, and I cannot find firmware for the drive(s).

any other suggestions?
 

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