Help! Refresh rate not supported - Dell U3011 and 980ti

Discussion in 'Displays' started by Apathy, Nov 8, 2015.

  1. Apathy

    Apathy Gawd

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    Oct 29, 2004
    So windows boots up fine. It was stable for 12 hours doing regular stuff. I played day z standalone for 4 hours with no issues. Today I try playing ARK / World of Tanks / Battlefield Bad Company 2, and after a few minutes, the monitor goes into standby and says "The refresh rate is not supported by your monitor" and I can't do anything but restart. I try alt tabbing and alt f4 to close the game but nothing happens.

    Im running a "high speed" hdmi cable until my display port cable arrives.

    specs:
    i7 6700k
    evga 980ti
    16gb ram
    dell u3011
    850watt psu

    Any ideas?
     
  2. jvilla

    jvilla n00b

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    63
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    Dec 8, 2007
    what resolution and refresh do you have on that hdmi connection?
     
  3. Apathy

    Apathy Gawd

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    Oct 29, 2004
    The resolution was 1920x1200 and the refresh rate was set to 59 with the option to set to 60 but it wouldn't save when I selected 60hz.

    I have since switched the hdmi cable for an hdmi to dvi and the problem has not persisted but now the display driver is crashing on the video card.

    I am performing a clean install of the latest evga driver now for the card.
     
  4. Apathy

    Apathy Gawd

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    886
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    Oct 29, 2004
    Ok, looks like it's the gpu. I'm getting this nvlddmkm error 4300 times in the last hour.
     
  5. Apathy

    Apathy Gawd

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    886
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    Driver crashed with the same error within 5 seconds of unigine heaven. Well seems like I found my culprit. Now what.
     
  6. jcvjcvjcvjcv

    jcvjcvjcvjcv Gawd

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    Sep 28, 2007
  7. Apathy

    Apathy Gawd

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    886
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    Oct 29, 2004
    Received DP cable. Tried everything. Ended up RMA'ing the video card. Started a thread in video card section of [H]. WIll update when the new card gets here.