Help me, Coursair memory guy

[Samury]

I'm sorry I don't remember your name, but I have some bad RAM that's < a year old. What do I need to do to get it replaced?

Please give me a link, or any other info that will help resolve this problem.

 

[BillParrish]

http://www.corsair.com/warranty/default.aspx


Request a Return Material Authorization Number (RMA#)
Please follow these steps to obtain an RMA number:

&#8226;End users must request an RMA# online at corsair.com/helpdesk

http://www.corsair.com/helpdesk/default.aspx

&#8226;Direct customers must complete the RMA request form and return it to: [email protected]
&#8226;All RMA requests must include the following information for processing
&#9702;Corsair Part Number (for DRAM modules, also include the Corsair Lot Code as shown on each module: xxxxxx-xx)
&#9702;Return Quantity
&#9702;Reason for return
&#8226;All RMA requests are reviewed and confirmed within one business day
&#8226;All RMA's are processed as "Receive then Replace" unless alternate terms have been agreed upon previously
&#9702;End users may request advance replacement but must provide a valid credit card to secure the shipment
Please Note:
XMS-TWIN, TRIPLE, QUAD, and HEX sets, and VS-KITs are considered quantity "1" (they are one set of two or more memory modules). When returning memory kits with more than one module, the RMA request should specify the quantity as "1" for each matching set. The lot codes on each module returned as a kit must be identical. If the lot codes do not match, the modules will be received separately and each replaced as a single unit return.

 

[Mike Clements]

Thanks Bill!

 

[Samury]

Yes, thank you very much.

 

[Mike Clements]

Yes, thank you very much.

Sorry you had a problem. We'll get you fixed up ASAP.