Having some trouble with Vista, would like some advice..

[Glaucus]

I'm new to the forum and I'm hoping that I'm placing this thread in the right 'area', as it were.

Either way, I'm running Vista-64 and I occasionally run into a BSOD whenever I'm running certain applications, like games (Left 4 Dead, Second Life).

I have some logs from the EventLog that are as follows...

---Start of log---

Fault bucket X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC, type 0
Event Name: BlueScreen
Response: None
Cab Id: 0

Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Windows\Minidump\Mini013009-01.dmp
C:\Users\David\AppData\Local\Temp\WER-47923-0.sysdata.xml
C:\Users\David\AppData\Local\Temp\WERDD34.tmp.version.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report050129dd

---End of log---

I'm not computer illiterate, but things like this go beyond what I know of personal computers. Is there any other information that would be needed for assistance?

Thanks for your time.

 

[heatlesssun]

Please list your system specs.

 

[criccio]

Attached files:
C:\Windows\Minidump\Mini013009-01.dmp
C:\Users\David\AppData\Local\Temp\WER-47923-0.sysdata.xml
C:\Users\David\AppData\Local\Temp\WERDD34.tmp.version.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report050129dd

Look at these files or post them here. And yes, system specs.

 

[Glaucus]

Specs are as follows...

---Specs---

AMD Phenom 9850 2.5GHz Quad-Core
ASUS M3N-HD/HDMI
4GB G.Skill DDR2 800
EVGA GeForce 8800 GT 512MB 256-bit
SIGMA SHARK SP-635 635W ATX12V V2.01
Seagate Barracuda 7200.10 250GB SATA 3.0Gb/s
Windows Vista 64

---End Specs---

I was only able to find the files that were listed here...

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report050 129dd

In that folder was a Report.zip file and something called Report.wer

The Report.zip file contained a Version.txt, sysdata.xml and Mini013009-01.dmp

How would I post those files? The xml file is quite long and I can't open the dmp file.

 

[Glaucus]

Bump

 

[DeaconFrost]

You would need to host those files somewhere and provide a link. I don't recognize that brand PSU, so that could be the culprit. However, if it crashing under load, it could also be heat, or bad video card/driver problem. You should also consider running Memtest for a while to check out your memory.

 

[mknlb50]

My advice, follow the arrows:
Vista -------------------------------------> Trash Bin
YOU -------------------------------------> Install XP

 

[Glaucus]

I used Gigasize.com to host the files... Granted, I just went to Google and used the first free hosting website I could find. Here are the links to the files.

Mini.dmp - http://www.gigasize.com/get.php?d=bwjmknrgc3c
Version.txt - http://www.gigasize.com/get.php?d=2zpskh4pogc
sysdata.xml - http://www.gigasize.com/get.php?d=12dfxkgq2mc

In response to Deacon I'm really hoping that it isn't the PSU, I'm rather fond of it. And I'll get to work on giving Memtest a run.

 

[criccio]

My advice, follow the arrows:
Vista -------------------------------------> Trash Bin
YOU -------------------------------------> Install XP

Really? really?

You won't last long here with that attitude.

 

[larryBird44]

Ok i was able to open the .dmp file with Windows Debugger tool and from what I can decipher, there is an issue with your video driver, nvlddmkm.sys. Quickly googling that, it seems to be a common issue. Are you patched up to SP1? Are you overclocked?

check this thread for more

http://www.hardforum.com/showthread.php?t=1308961&highlight=nvlddmkm

You definitely have to do some digging to find the root cause, as this error seems to be caused from a variety of possible sources. People in that thread talk about swapping ram, changing psu's, cooling solutions, dying video cards, nearly everything..sorry!

ninja edit: the debugger kept warning me about symbol paths, so I was able to load them with some help from the windows site. Anyways, I re-ran the debugger tool and this time it told me "analysis inconclusive" and the error was caused by an "unknown image". hopefully others can help where I left off...

good luck

 

[zaxour]

Have you updated all your video card drivers?
Chipset Drivers? Storage Controller Drivers? Those may be the problem.

 

[Glaucus]

riot8ap: Yes, I have SP1 as updated as can be, and I'm not overclocked. Thanks for looking up that thread though! Made this problem of mine a tad bit more ominous than I thought it could be. x)

zaxour: I'm embarrassed to say that I didn't have the latest nVidia drivers, but I have installed the 181.22 drivers just before posting this reply. Chipset is up-to-date, but as for the storage controller drivers... I was having a hard time finding them.

criccio: Thanks for addressing that problem for me. xD

In all I'm hoping that 181 helps a bit, I'll be playing around with games and what not and I'll see if I get another BSOD.

 

[evanisthecoastie]

riot8ap: Yes, I have SP1 as updated as can be, and I'm not overclocked. Thanks for looking up that thread though! Made this problem of mine a tad bit more ominous than I thought it could be. x)

zaxour: I'm embarrassed to say that I didn't have the latest nVidia drivers, but I have installed the 181.22 drivers just before posting this reply. Chipset is up-to-date, but as for the storage controller drivers... I was having a hard time finding them.

criccio: Thanks for addressing that problem for me. xD

In all I'm hoping that 181 helps a bit, I'll be playing around with games and what not and I'll see if I get another BSOD.

Make sure you use a program such as driver cleaner to get rid of the old nvidia drivers first, typical normal removal through windows has a nasty habit of leaving old files laying around.